Room Care Technician

Job description / Role

Room Care Technician

Responsible for basic maintenance and repairs in all guest room and suites.

Kempinski Residences & Suites, Doha

Rising 62 storeys above the Arabian Gulf, the Kempinski Residences & Suites, Doha raises every benchmark set for luxury residences in Qatar. The panoramic views are accented by floor to ceiling windows in all 370 lavishly appointed residences and suites, while handpicked furnishings and fine décor further add to the allure of Kempinski

Key Responsibilities:

- Keeps all guest area in good repair with a minimum of downtime by providing day to day maintenance of the hotel under the direction of Chief Engineer.
- Ensures a complete understanding of and adheres to the company's fire and safety procedures.
- Continually supports and improves engineering services that effectively address problems affecting both guests and associates.
- Trains and instructs other members of the staff by passing along knowledge and skills to assist them in their development and the advancement of your own.
- Strives to become an independent mechanic, analyzes problems and formulates plans to get work done quickly with a high degree of quality.
- Ensures that Engineering and the work area are kept clean at all times.
- Completes work orders and responds to guest calls unsupervised. Maintains a basic knowledge of the hotel TV system and trouble shooting.
- Ensures a complete understanding of basic trouble shooting of electrical problems.
- Maintains communications with Supervisors to ensure that all materials, tools, and supplies are available or on order.
- Follows up on any items that may be back ordered. Responsible for letting supervisor know of stock and tool needs.
- Performs minor plumbing repairs and maintenance. Performs basic repairs and maintenance of chilled water fan coil units in guest rooms.
- Performs basic wallpaper repairs as required.
- Ensures a complete understanding of guest room safe lock system, and performs emergency access to guest room locks as required.
- Performs painting/polishing and touch-ups as required. Performs basic repairs to all guest room furniture's, sliding door locks, drapes etc., in guest rooms.
- Performs basic repairs to guest bathroom tiles, grouting and all hardware.
- Perform other reasonable duties that may be requested from time to time.

Requirements

Desired Skills & Qualifications:

- Degree in Technical Engineer (Prefer Civil or Architectural) graduate with Professional License, course or equivalent certificate
- Minimum 2 years formal work experience, basic knowledge of general repairs and maintenance
- Painting/Polishing
- Fixture, Furniture, Carpentry works
- Gypsum Board, Decoration work is advantage
- Doors and cabinet
- Handyman
- Basics of A/C
- Basics of Electrical
- Basics of Plumbing
- General maintenance
- English Language
- Ability to write routine reports, keep logs and correspondence.
- Ability to speak effectively with customers, guests and staff members.

About Kempinski

Hoteliers since 1897, we have traveled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

About the Company

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe's oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.

We believe that our prestigious, European heritage puts Kempinski in a unique position to satisfy the expectations of the stylish and discerning traveller. It's not just to simply provide a hotel bed and a meal, at Kempinski it's all about bringing a story to life.

Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life's greatest moments. We've witnessed historic meetings between world leaders, celebrities taking sanctuary in the world of privacy we create for them, and created incredible memories for guests on a 'once-in-a-lifetime' journey.

We are wholeheartedly committed to providing perfection for our guests at every moment and in every way. Perhaps it's something as life-changing as a wedding celebration, where our attention to detail and perfect service mean that your special day goes without a hitch. Or perhaps it's as simple as the note left on your pillow at night, which thoughtfully lets you know the weather tomorrow so you know how to dress in the morning. At Kempinski, we are each personally responsible for creating rich and meaningful experiences for our guests.