Sales Associate

Job description / Role

Key Accountabilities


- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards

- Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable

- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times

- Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss

- Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping

- Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
- Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products

- Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations


Qualifications, Experience, Knowledge

- Bachelor's Degree is a plus

- Fluency in English

- Proficiency in MS Office

Competencies

- Attention to details

- Change and Adaptability

- Communication Skills

- Cultural Awareness

- Customer Focus

- Initiative

- Teamwork

About the Company

Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.

Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.