Job description / Role
• Displaying enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices and services
• Advising customers on product ranges best suited to their needs
• Achieving the sales target and focus on increasing sales by using advanced sales techniques
• Focusing on up selling/ cross selling
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices
• Graduate or a Diploma in business administration, marketing or related courses.
• Selling experience in high end Optical/Eyewear Retail stores/chains required
• Excellent communication (including spoken and written English)
• Specific requirements for Arabic language speakers
• Strong selling skills & customer oriented
• Ability to engage customers
• Confident & friendly
• Well-mannered and polite
• Immaculately groomed & physically fit
• Good numerical ability and IT skills.
About the Company
"The Rivoli Group is today, synonymous with luxury lifestyle retail. Over the last three decades it has established a wide footprint, serving its customers across the UAE, Oman, Qatar and Bahrain offering a diverse portfolio of over 100 prestigious international brands and an unmatched retail experience.
The Eyewear division of Rivoli Group operates 3 Eyewear Concepts – Avanti, Rivoli Eyezone and Style 88.
Avanti is the new luxury eyewear concept introduced by Rivoli Group. Based on unique designs, the stores use captivating palette which contrasts with the beauty of the contemporary eyewear that it houses, creating a unique inviting ambience.
Rivoli Eyezone stores offer a wide range of global renowned brands in sunglasses, optical frames, contact and prescription lenses. The stores are meticulously designed to provide both men & women a wide selection of designer eyewear brands & the finest quality of vision care in the region.
Style 88 is the latest eyewear concept store by Rivoli Group. Based on a unique design, the store caters to a younger audience who are seen to patronize fashionable and vibrant retail environments
Some of the featured brands include Cartier, Dior, Ermenegildo Zegna, Bvlgari, Chanel, Gucci, Guess, Montblanc, Maui Jim, Roberto Cavalli, Ray-Ban, Swarovski and Tom Ford, to name a few. The Rivoli Eyezone stores are staffed by a team of highly trained & experienced sales professionals and skilled optometrists. Each store is fully equipped with new generation ophthalmic machines in a dedicated refraction room."
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