Security Officer

Job description / Role

Scope and Objectives

Security and safety of the hotel, guests, Employees and its assets.

Security Officers will work inside the building in an air-conditioned environment and also at the external areas on a rotational basis. Duties involve exposure to extreme variations in temperatures, as the situation requires.

Purpose
Under the general guidance and supervision of the Assistant Security Manager / Security Supervisor / Security Team Leader, is responsible for protection of resort property, employees and guests, ensuring that the safety and security procedures are followed.

Communication

Internal: Duty Mobile, Radio usages, Verbal & Security Team

External: Guests & Contractors

Main Duties
- Ensures that all activities adhere to and support the Fairmont & Raffles hotel Doha Quality Management System.
- Security Officer should have the knowledge of Fairmont & Raffles hotel Doha Management System, Company's Mission, Vision, Guiding Principles and Hallmarks and has to follow it
- Is responsible for reporting any incidents or issues that can affect fire, life and safety, or security of the Fairmont & Raffles guests, staff or company property
- Is familiar with all procedures related to fire prevention and evacuation
- Whilst on duty at the Security office, is responsible for the maintenance of files, key register, issue and safe custody of keys and cleanliness of the Security office.
- Carry out random staff checks to prevent resort property being removed without a proper "Property Removal Form".
- Carry out regular and random checks and patrolling of the hotel front of house and back of houses and outdoors area.
- Receiving, collecting and releasing log in Lost & Found to guest and employees.
- Logging Found items, arranging Lost & Found store properly.
- Opening guest room safe box
- Writing incident report.
- Monitoring CCTV.
- Whilst on duty at the hotel, is responsible for preventing unauthorized visitors going to the guest rooms. Directing the guests to the outlets and interaction and other facilities with the guest's requirements. Also responsible for controlling the cars traffic movements.
- Whilst on duty, Security officer will check, note and report discrepancies of firefighting equipment, water leaks, and any other health and safety issues. Any maintenance requirements are then passed over the Technical Services, who is responsible for the maintenance of the Fire Fighting Equipment.
- Is familiar with all procedures related to fire prevention and evacuation and to ensure prompt decision making with regards to the safety and security of guests and staff.
- Performs all duties common to Security Officers and any other tasks as stipulated by his Security Director / Asst Security Manager / Supervisor / Security team leader.

Tasks:
- Performs duties common to all Security Officer and other duties as may be assigned

Requirements

Experience
At least 2 years' experience in a similar position in a luxury hotel

Skills
Excellent communication skills (oral and written)

Competencies
- Must be able to maintain confidentiality at all times.
- Understanding and ability to work in a multicultural environment.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.