Senior Contract Performance Manager

General Electric (GE)

Doha, Qatar

Ref: KP132-1755

Job description / Role

Employment: Full Time

Role Summary:
The Contract Performance Manager will demonstrate accountability for functional, business, and broad company objectives. You will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.

Essential Responsibilities:
As the Contract Performance Manager, you will:

• Plan / coordinate activities on multiple sites of larger projects to fulfill customer orders according to financial/commercial parameters and ensure customer satisfaction across the portfolio.
• Build strong relationships with the customer stakeholders and ensure a healthy relationship is always maintained between GE and their respective companies.
• Provide contract administration for assigned proposals and contracts including customer interface, negotiations, preparation, and contract interpretation
• Maintain all CSA related documentation (Insurance certificates, etc.)
• Improve contracts CM and extra work across the portfolio.
• Ensure billing (using myfleet or any future systems that may be used) and cash collection on time.
• Leverage DLI as a platform for getting the required activities done ahead of its due date.
• Update and maintain input in the Field Service Portal (FSP), including the Oracle Field Services (OFS) systems (and future migrated systems)
• Coordinate activities between Installations and Field Services (I&FS), Inspection and Repair Services (I&RS) and GEEPI
• Order, track and QC all covered parts and provide support in identifying parts, part numbers and drawings
• Provide Technical Information Letter (TIL)’s and Engineering Change Notice (ECN)’s to the owners
• Respond to the customer’s technical inquiries
• Provide information and support for implementing CM&U’s
• Work with the owners Operation and Maintenance (O&M) to optimize reliability and availability in order to increase the facility’s efficiency and profitability
• Maintain unit operating history and parts life history
• Respond to forced outages and work with all internal functions to be aligned and responds in a timely manner.
• Maintain up-to-date records of capital parts components including fallout rates and refurbishment activities
• Track, credit and invoice bonus and LD amounts
• Respond to warranty claims
• Be responsible for outage scope planning and execution, including closeout oversight, event parts, and repairs planning
• Oversee Extra Work, Job Cost Estimator (JCE), policy 6 target setting, and scope management for assigned customers
• Be responsible for Quality, OTD, productivity and EHS oversight on work performed at assigned customer sites
• Act as P&L Single Point of Contact for all repair jobs in GE repairs shops for the portfolio.

Requirements

Qualifications/Requirements:
• Bachelor’s Degree from an accredited university or college
• Knowledge of Gas Power Services OTR processes and tools.
• Experience in working with customer different stakeholders.
• Knowledge and experience within the power industry
• Strong leadership, financial and commercial skills

Desired Characteristics:
• Strong quality background with Green Belt certification
• Team leader in a dynamic, energetic and proactive environment
• Demonstrated communication & organizational skills
• Strong interpersonal skills
• CPM Certified.

About Us:
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.

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