Senior Customer Contract Manager

General Electric (GE)

Qatar

Ref: KP132-639

Job description / Role

Employment: Full Time

Role Summary:

All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews.

Essential Responsibilities:

Responsible for the profitability and customer satisfaction for assigned contracts. Provide both service agreement, and time and material program management. Assist in sales campaigns for new contracts and proposals. Assure timely resolution of customer issues and customer satisfaction for assigned contracts. Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams. Function as liaison between internal organizations and customers for assigned contracts. Participates in discussions about the future of the business requiring frequent and thorough interaction with other functions. Develops the year plan for of the larger unit. Presents product/program strategies, technical roadmaps, risks and recommendations to senior leads (EB and SEB) across GE. Important business unit clients. Complex processes requiring involvement of many stakeholders both at the client side and internally.

Requirements

Qualifications/Requirements:

Bachelor's degree from an accredited university or college. Minimum of 5 additional years of experience in Customer Contract Management.

Desired Characteristics:

Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Locations: Qatar; Doha

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.

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Contract Manager salaries in Qatar

Average monthly compensation
QAR 41,500

Breakdown available for industries, cities and years of experience