Senior Manager Retention (Entry Value Segment)

Ooredoo Group

Doha, Qatar

Posted
Ref: OP853-410

Job description / Role

Employment: Full Time

About Us:
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About the Business Unit:

Ooredoo's Consumer business unit is a critical part of the company's first line customer facing activities for all consumer product offerings and has a significant role to play in long-term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans.

About the Role:

This role is responsible for owning, managing and driving all base management activities of the Mobile Entry Value segment (pre- and postpaid) through the definition and execution of cross and upsell, retention and ARPU enhancing activities.

Requirements

About You:

You should have 10 years of work experience in Marketing, Product Management, Customer Value Management/Usage and Retention with at least 5 years in a similar role with Top Tier global operator

Minimum Qualifications:

Bachelor's Degree in Marketing / Management or Telecom

About the Company

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.

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General Manager salaries in Qatar

Average monthly compensation
QAR 35,500

Breakdown available for industries, cities and years of experience