Senior Sales Officer

Job description / Role

QNB Group, the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa, is looking to hire a Senior Sales Officer, to meet the requirements of the expansion of its office in QNB - Qatar//Doha.

QNB Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

Role Summary:
You will be responsible for marketing the Retail Bank’s products and services to meet assigned targets specifically for a single line of business, besides cross selling other products and services of the Retail Bank to meet customer needs.

Role Description:
• The Senior Sales Officer is responsible for providing efficient, friendly and quality service to customers; answering queries & encouraging them to increase their business with the Retail Bank. In addition you will :
• Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• Visit the customers at their convenience either at their office / residence to market the bank’s products and obtain complete documentation, without the need for the customer to visit the bank.
• Attends and resolves all customer queries within the specified TAT to ensure customer satisfaction.
• To convey customer feedback on products and services including issues faced & enhancements recommended, to the Sales Supervisor.
• Build and maintain strong and effective relationship with customers to achieve goals/objectives.
• Create and maintain strong networking relationship with key contacts in the HR and Finance function of ministries & private companies in our approved list of companies.

Requirements

• Diploma is mandatory. University degree in Sales & Marketing / Banking is preferred.
• Minimum of 4 years experience in the sales function. Sales experience in marketing of banking / financial services preferred.
• Good background in the sales function, including selling tools & techniques.

About the Company

QNB Group is the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa is hiring.

QNB Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

QNB will assist you to take charge of your career with rich and varied opportunities to experience different parts of our global business and develop a valuable portfolio of skills and knowledge.