Senior Shipping Operations Officer

Job description / Role

Overview

We are seeking a highly skilled and motivated senior shipping operations officer to oversee and coordinate all shipping activities related to containerised, liquid, gaseous, and dry cargo products. This role ensures seamless product movement from production to customer delivery, while managing post-shipment operations and vendor coordination.

Key responsibilities

Lead and supervise shipping operations, including team management, performance evaluation, and process improvement across containerised, liquid, gaseous, and dry cargo shipments.
Coordinate with internal and external stakeholders (marketing, producers, service providers, etc.) to ensure timely and efficient execution of monthly shipment schedules and customer requirements.
Manage logistics tenders and vendor performance, ensuring compliance with procurement policies, conducting evaluations, and monitoring KPIs.
Handle post-shipment activities, including incident reporting, customer service queries, and management reporting, while supporting HSSE in audits and corrective actions.
Drive continuous improvement and risk management, updating risk registers, initiating freight rate negotiations, and contributing to strategic supply chain initiatives.

Experience

8+ years of experience within container shipping, logistics, or supply chain operations.
Proficiency in SAP or similar systems, with strong computer literacy and understanding of procurement and contracts.
Excellent communication and teamwork skills, with a customer-focused approach and ability to manage stakeholder relationships.
Strong analytical and problem-solving abilities, with knowledge of oil & gas industry operations and supply chain best practices.

Qualifications

Bachelor's degree in logistics, business, marketing, engineering, or a related field.
Certification in shipping, logistics, or supply chain is preferred.