Shop Assistant

Job description / Role

Purpose: Perform day to day operations of Museum shop(s), Assist shoppers in purchasing of items. Identify customer requirements and maintain optimum inventory levels. Assist in the pricing and promotion of items.

Operations
- Greeting and answering queries from customers.
- Responsible for stock control and management.
- Assist shoppers to find the goods and products they are looking for.
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; seeking Museums directors through operations to authorize clearance sales and studying trends
- Handle the processing of cash and card payments.
- Stock shelves with merchandise.
- Report discrepancies and any problems to the Manager Operations
- Give guidance and information on product selection to customers.
- Balance cash registers with receipts.
- Deal with customer refunds / customer complaints.
- Keep the store areas tidy and presentable.
- Follow the established Museums guidelines, particularly with brands.
- Attach the price tags to merchandise on the shop floor.
- Responsible for security within the store (Part of stock management under as per above stock control and management)
- Keeping up to date with special promotions and putting up displays including Visual Merchandising
- Be pro-active in promoting and selling goods.
- Liaise with the Manger Operations to ensure that merchandise is always adequately stocked, well-presented and accessible.
- Ensure that consistently high standards of customer care are employed at all times.
- Keeping up to date with special promotions including Visual Merchandising

Requirements

- High School degree with an added Diploma is preferable
- 2 - 4 years of experience in retail sector.

Job-Specific Skills:
- Fluent in English and Arabic
- Experience of work within retail environment
- Be able to produce monthly reports, or as required by Finance Teams
- Having a friendly and engaging personality.
- Comfortable working with members of the public.
- Should have a confident manner.
- Must be helpful and polite.
- Assistants should be physically fit as they will be on their feet for most of the day
- Comprehensive understanding of area of sales i.e. retail, Fast Moving Consumer Goods,
- Knowledge of inventory techniques.

About the Company

Orion Engineering was established in 1987 to supply Engineering personnel to the Oil and Gas Industry. Since then the company has grown significantly and presently has in excess of 4000+ personnel on secondment worldwide.

Our blue chip client list includes major oil companies such as Shell, BP, Chevron Texaco and Exxon Mobil and major engineering contractors and suppliers such as Technip, Wood Group. Talisman and Wormald Tyco.

The division has offices at various strategic locations throughout the world including London, Houston, Aberdeen, Lagos, Doha, Singapore and 5 offices throughout Kazakhstan.