Spa Attendant

Job description / Role

Spa Attendant

What you will be doing:

- To ensure high standards of cleanliness in the department.
- To report any maintenance issues to the Spa Supervisor.
- To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services.
- To keep up-to-date with the Guest Survey results and to improve if required.
- To maintain a high customer service focus.
- To always provide customers with an enjoyable and memorable experience
- Constantly strive to increase guest satisfaction through quality & creativity.
- To provide a courteous, efficient and professional service at all times.
- To have a thorough knowledge of Spa Department as well as other applicable services offered by the hotel.
- To notify the Spa Supervisor immediately of any guest complaints.
- To work as part of a team in order to achieve daily & monthly sales targets set by the Manager.
- To report training needs to supervisor/manager
- To ensure the Spa area is well maintained by following the cleaning rules and regulations set by the Manager
- To request, collect stock and supplies in accordance with minimum stock levels.
- Ensure replenishment of stocks such as towels, amenities, products, etc. are carried our regularly.

Requirements

Your experience and skills include:

- High School or any higher qualification.
- A fresher or a minimum of 1 year experience.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.