Ref: RP714-28530

Job description / Role

Job Type
Full Time
Job Location
Doha, Qatar
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
Travel, Hotel & Tourism

Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job description

We are seeking a dedicated and customer-oriented Spa Attendant to join our luxurious spa facility in Swissotel Corniche Park Towers, Qatar. As a Spa Attendant, you will play a crucial role in creating a serene and welcoming environment for our guests, ensuring their comfort and satisfaction throughout their spa experience.

Responsibilities:

  • Greet and welcome guests in a friendly and professional manner, providing them with personalized attention and anticipating their needs
  • Escort guests to appropriate facilities and offer tours of the spa as required
  • Assist guests with spa-related information and answer any questions they may have
  • Maintain cleanliness, organization, and proper stocking of spa areas, including treatment rooms, locker rooms, and relaxation areas
  • Prepare treatment rooms according to specified guidelines and standard operating procedures
  • Act as a host in locker rooms and relaxation areas, ensuring guests find their treatments and are served refreshments
  • Consistently engage with guests to ensure their comfort and satisfaction
  • Stock and organize spa amenities, toiletries, and supplies
  • Collaborate with spa therapists and other team members to provide a seamless guest experience
  • Adhere to all safety and hygiene protocols
  • Qualifications

  • Previous experience in a spa or hospitality setting preferred
  • CPR and First Aid certification preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving abilities
  • Detail-oriented with a focus on cleanliness and hygiene
  • Physical stamina to stand for extended periods and perform cleaning duties
  • Knowledge of spa treatments and services
  • Ability to remain calm, courteous, and focused on guest needs at all times
  • Highly responsible and reliable
  • Customer-focused mindset with a passion for providing exceptional service
  • Empathetic and attentive to guests' comfort and well-being
  • Flexibility to work various shifts, including weekends and holidays
  • Proficiency in English; knowledge of Arabic or other languages is a plus
  • Additional information

    Your team and working environment:
    We are proud of our collaborative and supportive team culture that fosters growth and respect in a vibrant property setting.

    Our commitment to diversity & inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    About the Company

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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