Stores Manager

Job description / Role

Stores Manager - Qatar Aircraft Catering Company - Doha, Qatar

Job Purpose: Has an overall responsibility for organization, review and development of all operational and system support aspects in Stores Department necessary for efficient execution of internal processes pertaining for materials movements. To manage, motivate and develop team of employees in order to attain high- standard operation; to promote safe environment and to create conditions necessary for continuous improvement. Assumes responsibility to design and implement efficient internal control measures with full compliance with external and internal requirements.

Accountabilities:

Operational
• Analyses, reviews and develops operational and system support aspects in Stores Department necessary for efficient internal logistics.
• Designs efficient internal control measures pertaining to control of receipts, storage and issuance of materials.
• Liaises with to a third party logistics 3 PL partner and identifies measures to improve and develop external logistics.
• Reviews and approves delivery notes and transfers the documents for further processing .
• Reviews and participates in development of Standard Operating procedures (SOPs)
• Develops Training matrix and implements Training programme for Stores employees to ensure safe environment

Management & Leadership
• Establishes team objectives and priorities to align with and support business objectives.
• regularly evaluates team's objectives, plans, procedures and practices, and makes appropriate changes if needed.
• Oversees and supervises employees. Direct daily activities, recruits, trains, develops and disciplines to ensure a high standard of service delivery.
• Evaluates employee performance, establishes work priorities and coordinates schedules, maintaining records, training staff and applicable system management
• Administers disciplinary hearings for subordinated employees and attends to appeals to ensure objective and fair treatment of employees with recourse to HR policies.

Development
• Takes responsibility for own ongoing personal development and growth of expertise
• Trains and develops other employees, for proper succession planning and risk management
• Assists in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
• Trains Qatari staff in the duties above
• Performs other department duties related to his/her position as directed by the Head of the Department

Operational
• Responsible to ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant QR Group induction, information instruction, training and supervision
• Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to assure employee safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.
• Ensure that all managers and supervisors understand work health and safety requirements and expectations to the extent that they can pass on relevant information, identify training needs and provide appropriate supervision in their workplace
• Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation and response is being achieved

Requirements

• Bachelors Degree or equivalent in Management
• Excellent communication skills, ability to manage and influence.
• Advance knowledge of MS Office and familiarity with an ERP and WMS suites
• Knowledge of Food Safety Management
• Ability to work under pressure
• Managerial skills- Ability to delegate work, set clear direction and manage workflow.
• Strong mentoring and coaching skills.
• Ability to train and develop subordinate's skills
• Ability to foster teamwork among team members
• Expert - minimum 7 years of job- related experience required
• Previous relevant experience in FMCG

Preferred
• Relevant Professional Certification
• Previous relevant experience in in-flight catering company
• Knowledge of JD Edwards
• Knowledge of Labour Law

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.