Technical Account Manager

Job description / Role

Minimum qualifications:

Bachelor’s degree in computer science, engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
Ability to communicate in English and Arabic fluently to support client relationship management in this region.

Preferred qualifications:

MBA or master’s degree in a management, technical, or engineering field.
Experience translating business requirements into technological solutions.
Experience in application or workload migration to public cloud providers.
Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Excellent written and verbal communication, presentation, problem-solving, and client management skills.

About the Company

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.