Technical Operations Manager, Third-Party Data Centers

Job description / Role

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 7 years of experience in operations management and facilities management.
• Experience in critical facility operation management.

Preferred qualifications:

• Experience working in data center environments, including building and operating infrastructure.
• Experience with initiating and executing initiatives in a global environment.
• Ability to perform operational assessment and risk analysis of third-party sites.
• Ability to forecast resource requirements in a data-driven way.
• Excellent problem-solving skills.
• Ability to communicate in Arabic fluently to support client relationship management in this region.

About the job

The Third-Party Data Center Operations team provides technical due diligence for site selection, sustains and improves the quality of vendor operated data centers, and mitigates and resolves conflict for critical work risk. In this role, you will focus on reliable operation of the mechanical and electrical infrastructure of data centers, working closely with the vendor operator for success.

As a Technical Operations Manager, you will be involved in colocation operations for our electrical, cooling, and IT infrastructure. You will partner with the Google Data Center Engineering team, Hardware Operations, Network Infrastructure, and third-party data center vendors and operators with a focus on operability, maintainability, and reliability. You will represent the operations organization, and ensure operability, maintainability, and reliability are critical criteria for Google assets.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Support the site selection process through operational and technical knowledge.
• Perform operational assessment and risk analysis of third-party colocation sites.
• Own colocation sites facility operation within an area/region, with full accountability for this area tactical and strategical.
• Keep main stakeholders informed about current work and discuss decisions and directions with them.
• Contribute to focus area strategy and setting strategy for local groups.

About the Company

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.