Technician

Job description / Role

Overview of the role:

As a technician within FAMCO’s Commercial Vehicles division, you will be responsible for carrying out efficient maintenance, repair, and diagnostic work on heavy and light commercial vehicles in accordance with manufacturer and Al-Futtaim standards. Your role ensures vehicle reliability, safety, and optimal performance — directly supporting FAMCO’s commitment to delivering world-class aftersales service and customer satisfaction.

What you will do:

• Perform routine maintenance, mechanical repairs, and diagnostic checks on commercial vehicles.
• Accurately complete job cards, inspection sheets, and repair documentation in line with company procedures.
• Conduct detailed vehicle inspections and identify additional repair requirements.
• Use advanced diagnostic equipment and tools to troubleshoot mechanical and electronic systems.
• Ensure quality workmanship and eliminate repeat repairs through accurate fault diagnosis.
• Meet individual productivity and efficiency targets while maintaining service quality.
• Adhere to manufacturer repair standards and Al-Futtaim Health & Safety guidelines at all times.
• Maintain a clean, organized, and safe working environment.
• Handle tools, special equipment, and vehicles responsibly and professionally.
• Demonstrate discipline, teamwork, and a customer-focused attitude in every task.

Required skills to be successful:

• Trade certificate or diploma in mechanical / automobile engineering.
• Proven technical expertise in commercial vehicle servicing, repairs, and component replacement.
• Sound diagnostic knowledge in identifying mechanical, electrical, and electronic faults.
• Familiarity with heavy vehicle systems such as brakes, suspension, hydraulics, and drivetrains.
• Strong attention to detail and a commitment to delivering quality workmanship.

About the team:

You will be part of the dynamic FAMCO Commercial Vehicles Service team, reporting to the Workshop Supervisor. The team works collaboratively in a fast-paced environment, supporting a diverse range of commercial vehicle brands and ensuring that customer uptime and satisfaction remain top priorities.

What equips you for the role:

• Minimum 2 years of hands-on experience in commercial vehicle maintenance and repair.
• Strong technical understanding of diesel, mechanical, and electronic systems.
• Experience working with heavy or light commercial vehicles.
• Excellent communication skills in English; Arabic is an added advantage.
• A positive attitude, professional work ethic, and alignment with Al-Futtaim’s values of integrity, quality, and service excellence.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.