Technician | Al Futtaim Automotive | DOMASCO

Job description / Role

Job Requisition ID: 163254

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
The primary focus of this role is to carry out dealership services on customer vehicles as per company standards and ensure optimum quality with increased productivity and technical efficiency, thereby individually contributing to generate workshop revenue without any repeat concerns.

What you will do:
- Prompt execution of service repairs requested on the repair order as per schedule provided
- Report additional job required in car with cost estimate
- Maintain Check Sheets and Log sheets
- Upkeep tools and equipment in the individual bay as per company standards
- Ensure zero repeat repairs
- Proper diagnosis and trouble shooting
- Conduct final inspection as per the standard operating procedures
- Deliver the desired efficiency and productivity as per targets given
- Ensure prompt punch in and punch out to get the accurate booking hours
- Complete the training course/internal assessment and other on the job training as per the schedule provided by the Training Manager
- Enrol and get certification as per the principal's guidelines
- Ensure follow up of standard operating procedures in technician role
- Ensure fire extinguishers are kept close by for immediate action in case of working with fuel systems
- Use and maintain appropriate PPEs supplied
- Report all incidents to the supervisor

Required skills to be successful:
- Communication skills
- Ability to work under pressure
- Customer oriented

About the team:
In this role, you will be working in a fast paced and dynamic environment reporting directly to the Workshop Supervisor.

What equips you for the role:
- ITI/ Diploma or Engineering Qualification
- 2-3 years' experience as a Technician with an Automotive dealership
- Communication skills

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.