Technician - Watches Sales & Service - DOMASCO

Job description / Role

Watches Sales & Service Technician - DOMASCO - Doha, Qatar

We are currently looking to recruit experienced Sales Executive cum Technician for our Watches Division.

The primary focus of the role will be to achieve or exceed the sales/profits targets set by the company for the products handled. To ensure customer satisfaction by efficient product service to industry quality standards.

The main duties within the role include the following:
- Technical capability to repair, service ECR, biometric and electronic devices, both hardware and software.
- For the ECR, Biometric machines conduct demonstrations to the clients in view to identify their needs and provide solutions by which to promote the sales of these items.
- Visit the clients when they need service and provide estimates and repair these machines at our company service center.
- Conduct periodical market survey for the competitive brands and inform management for necessary action.
- Maintain daily sales, service and stock registers, updating them day to day.
- Inform the management so that necessary procurement of machines can be done from the principals.

Requirements

- Degree education preferred but not essential
- Good knowledge of after sales of devices, software and hardware.
- Good knowledge of after sales of devices, software and hardware.

The ideal candidate should be below 30 years of age with at least 3 years experience in similar position and able to demonstrate the following:
- Servicing ECR & Biometric devices.
- Knowledge in service of CCTV will be an added advantage.
- Customer service skills
- Excellent communication and negotiation skills
- Must have good command of the English language and Arabic is preferable
- Familiarity with computer use
- Good presentation and excellent personal organization
- Passion for service industry
- Flexibility and punctuality
- Self-motivated, reliable and confident
- Identify customer needs
- Pleasing personality.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.