Posted
Ref: HP698-15466
Job description / Role
Overview of the role:
Customer service, repairing of watches and clocks.
What you will do:
Description of accountability:
- Performing professional and technical repairs of watches and clocks.
- Achieving the service targets set.
- Giving technical estimates about authenticity and reparability of watches.
- Verifying and monitoring quality control checks.
- Consolidating technical issues.
- Following up and managing technical documentation.
Required skills to be successful:
- To support the sales of the products by providing efficient after-sales service, thereby earning service revenue.
- A confident team player.
- Able to handle complexity.
- Attention to detail.
What equips you for the role:
- High school diploma.
- 3-4 years' experience in watch service technician role.
- Delighting our customers.
- Managing complexity.
- Taking initiative.
- Drive for results.
We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalized CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviors, but also how candidates align with our values of respect, integrity, collaboration, and excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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