This course is designed in such a way to help everyone attending to improve those skills important for a leader and as a consequence, their interpersonal relationships. Everyone will have the opportunity to express the challenges they experience and describe how these challenges are an obstacle to effective communication with their teams. We will identify the blocks to listening and communication and how they could affect everyday communication with fellow colleagues. We will explore ways to help the delegates gain the necessary confidence to face a problem when it reaches their desk and they will feel equipped with the right skills in order to make the right decisions. Attending this inspiring, insightful and fun course, attendees will be amazed by the importance of Soft Skills in leading their team and creating a mature working culture, able to identify, address and eliminate workplace challenges.
Expected Outcomes This course is an excellent opportunity for delegates to gain a thorough understanding of the world of Leadership Soft Skills. After this Diomas course, they will possess the most in-demand Soft Skills in 2019, which will enable them to see challenges through a different set of eyes and a better attitude.
Who should take this course
Anyone who leads a team
Certificate of Completion
Day 1 • Definition of a Leader • Differences between a Leader and a Follower • Leadership is an attitude • Opportunities to “wow” your team • What does “doing the right thing” mean for a Leader? • Your role within the organisation – how well do you know it? • Management concepts – planning, organising, controlling, directing • What are the Soft Skills and why they are important for a Leader?
Day 2 • Qualities of a Leader • Care for your team and its wellbeing • Clear Vision – Personal and Organisational • Strong Values – Personal and Organisational • Communication Skills – tips to help you be more effective • Feedback as a communication tool – introduction to FeedForward model • Be a Coach and Mentor – your team needs both! • Lead by example • Problem Solving and Decision Making
Day 3 • Empower your team – encourage, inspire, delegate, ownership • Emotional Intelligence • Empathy vs Sympathy • Self-awareness and self-motivation • Be part of your team – work towards a common goal • Set clear goals and priorities • Importance of time management • Recruitment is done for you, so have a say • Be welcoming • Commitment wheel
About Course Provider
A dynamic and forward-thinking boutique consultancy, we provide executive staffing, bespoke learning solutions and consultancy services to the private and public sectors.
Greek for ‘the two of us’, our name Diomas embodies the belief that ‘two minds are better than one’. This is exactly what we represent in all of our projects; collaborative engagement to maximum effect. We apply this philosophy in everything we do; ensuring our clients receive the best possible service.
It’s more than just the two of us though. We believe that there’s nothing more powerful than the combination of your organisation and our collaborative thinking – the two of us working closely together. Collaboration with you enables us to define the best possible outcomes for your business. Which is why we’re incredibly proud of the results that our valued clients are enjoying.
How to enroll?
Provide us with your contact details, course provider will get back to you.