Account Cloud Engineer

Job description / Role

Oracle Account Cloud Engineer Role

Are you passionate about helping enterprises transform with cutting-edge cloud technology?

Do you thrive on solving complex challenges and being a trusted advisor to top decision-makers?

Are you a visionary technologist with a flair for creative problem-solving and a customer-centric approach?

If you're eager to shape the future of industries and make a tangible impact on the world, this is your opportunity to join our fast-paced, motivated field technology engineering team and discover unlimited opportunities to grow your career with us.

Oracle is at the forefront of the digital transformation, empowering businesses with cutting-edge AI and cloud solutions.

As an Oracle Account Cloud Engineer, you will empower organizations on their digital transformation journey, making a direct impact on their success through the power of Oracle's comprehensive cloud portfolio.

We have phenomenal career opportunities for every experience level and celebrate a culture of support and learning.

Create the future with us!

What you will do

• Drive customer success by acting as a trusted advisor, building strong relationships, and ensuring customer satisfaction and retention.
• Collaborate with the sales team to understand customer requirements and across Oracle's cloud teams to ensure our solutions align with customer needs, providing strategic guidance at every step.
• Create and deliver technical proposals, presentations, and solution documentation, showcasing the value and benefits of our offerings.
• Define comprehensive, consistent, and effective cloud solutions leveraging the Oracle IaaS and PaaS portfolio, to meet customer needs and align with industry best practices.
• Design and deliver enterprise cloud architectures that clearly articulate business value through vision, capability models, assessments, and technical architecture.
• Orchestrate and lead cross-functional Oracle teams to help customers design, rapidly adopt, and govern enterprise cloud architecture and solutions on Oracle Cloud Infrastructure (OCI).

Your Experience

• Technical fluency combined with strong communication skills enables you to explain complex technical concepts to non-technical stakeholders.
• Customer-centric approach: Strong problem-solving skills and the ability to think strategically about business and technical challenges. Unwavering commitment to understanding customer needs and delivering exceptional value.
• Cloud passion and expertise: Deep understanding of cloud technologies (IaaS, PaaS, AI) and their potential applications across business functions and technical audiences.
• Experience as a Cloud Architect or in a customer-facing role such as Pre-Sales Solution Architect, focusing on enterprise cloud solutions.
• X+ years of experience in technology and industry, with X+ years working with public cloud platforms.

Nice-to-Have Experience

• Relevant hyperscaler cloud certifications.
• Experience or strong familiarity with cloud implementation and adoption cycles.
• Experience with open source, cloud native, and Oracle technologies.
• Degree level education in computer science, information systems, or a related field.

Oracle's Cloud Advantage

• Industry leadership: Oracle's cloud solutions are recognized for their innovation, security, and scalability.
• Unmatched data security: Oracle's unique approach to data security ensures customer data remains protected throughout the cloud journey.
• Customer-centric focus: Oracle is committed to partnering with customers to achieve their cloud goals and drive long-term success.
• Culture of innovation: Oracle fosters a collaborative environment where employees are encouraged to push boundaries and unleash their full potential.
• Comprehensive portfolio: Oracle offers a complete suite of cloud solutions, including IaaS, PaaS, and AI, providing customers with a one-stop shop for their digital transformation needs.

What we will offer you

• A competitive salary with exciting benefits.
• Flexible working so you can do your best work.
• Learning and development opportunities to advance your career.
• An Employee Assistance Program to support your mental health.
• Employee resource groups that champion our diverse communities.
• Core benefits such as medical, life insurance, and access to retirement planning.
• An inclusive culture that celebrates what makes you unique.

At Oracle, we don't just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Career Level - IC3

Responsibilities

Responsible for participating in customer engagements to collaboratively design and implement solutions. May work directly with customers to gather requirements, develop architectures, and translate business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. Supports customers from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.

About the Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.