Job closed
Ref: RP971-568
Job description / Role
DESCRIPTION
- Managing end to end relationship and performance for top souq.com marketplace sellers in your portfolio.
- Managing end to end relationship of strategic groups along with expansion of their portfolio available to Souq
- Exceed your targets for revenue, listings and customer experience metrics (cancellation rate, late shipment rate etc) for the sellers in your portfolio
- Work as consultants with your sellers to help them grow their business on souq.com
- Understand and resolve seller issues by working with internal and external teams.
Requirements
BASIC QUALIFICATIONS
- Ability to aggregate and analyze internal and external campaign metrics to assess performance drivers and identify insights
- Proficient with Microsoft Excel
- Excellent organizational, interpersonal, and communication (written and verbal) skills
- Ability to work cross-functionally and with a wide range of people with different skill sets
- Develop long-term strategic relationships with key accounts
- Ensure customer satisfaction
PREFERRED QUALIFICATIONS
- Functional knowledge of Arabic and experience in Middle East is a big plus.
- MBA from a reputed institute is desirable
About the Company
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.