Job closed
Ref: SP072-07
Job description / Role
As an Account Manager you will be developing long-term relationships with our customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Key Tasks & Responsibilities
• Handle calls, emails and demo requests from client
• Work with our CRM system to manage leads and convert them to sales
• Demonstrate product and show consumers how to maximize its features.
• Scheduling appointments, preparing and delivering presentation to the client.
• Work on sales follow-up activities.
• Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business.
• Communicating new product developments to prospective clients.
• Build and manage relationships with potential customers and clients.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Assist with high severity requests or issue escalations as needed.
• Establishing initial contact with potential clients to discuss their needs.
• Represent the company in various exhibition inside and outside the Kingdom to generate more leads.
Salary:
SAR
7,000 to 9,000
per month inclusive of fixed allowances.
Additional benefits: Plus Sales Commission
Requirements
Required Experience and Knowledge:
• BA/BS in Business or Marketing. MIS degree also acceptable as long the applicant possess strong business knowledge.
• Basic knowledge of technology concepts and the new trends.
• Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
• Willingness to work occasionally outside of normal business hours.
• Strong research and strategic analysis skills.
• Excellent English oral and written communication skills.
• Strong presentation skills.
• Customer service focus.
• Strong negotiations skills.
About the Company
Xcede Group is a global recruitment organisation that delivers technology and energy talent solutions, which enable companies to innovate and grow.
Formed in 2020 by a merger of three well-established organisations — TechStream, Xcede and Etonwood — our mission is to attract the talent that is helping our clients to shape the new global economy.