Ref: GP735-234

Job description / Role

Employment: Full Time

The incumbent will be responsible for managing the administrative services such as the maintenance of insurance policies, procurement, provision of telephone services, assessing external service provider documents, approving utility bills and overseeing other administrative services. The incumbent will also manage the operation of security systems, security control room and to ensure that security systems, procedures and other guidelines are implemented, and standards fully comply with the requirements to ensure security of the entire Group’s assets, properties and staff.

Role Description:
- Ensure that all QNB premises are secure to prevent any losses.
- Supervise the provision of security services to all QNB premises.
- Supervise administrative services for all the Group’s departments and branches.
- Responsible for external service and utility providers as per the delegated authority
- Oversee unit documentation including the preparation of schedules related to insurance coverage.
- Manage renewal of insurance contracts and the need for additional coverage.
- Approve requests for corporate business services (e.g. stationery) and maintain the provision of such services.
- Responsible for utility and service bills (including electricity, water and telephone).
- Manage relationships with external service providers.
- Correspond with service providers to resolve any issues and maintain day to day services
- Ensure implementation and compliance of security policies and procedures in all QNB premises.
- Conduct routine inspection of Branches/offices to ensure compliance of security procedures.
- Coordinate with Security guarding Supervisors and CAMs supervisors on security issues and to derive appropriate solutions.
- Monitor and review CAMs Operations and produce reports to higher management on any violations/issues to be look into for further improvement on security procedures.
- Conduct security checks to ensure security equipment are functional (such as break-in alarms, CCTV monitoring, burglary lock down systems, etc.) and monitor QNB and security company staff.
- Assist in conducting Fire Drill and surprise security check-ups to ensure the premises and staff are well aware of Evacuation procedures and security policies.
- Provide guidance and training to security personnel on the use of preventive security equipments.
- Liaise with the Police Department/Control room as and when needed.
- Oversee and monitor bank access procedures, provide guidelines and monitor the process of ID passes issuance, checking, return and procedures in case of loss of ID.
- Monitor the security expenditure against the budget and recommend the appropriate action to deal with any adverse budget variances.
- Ability to co-ordinate various security activities simultaneously.
- Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others.
- Ensure high standards of confidentiality with regard to QNB security operations.
- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
- Ensure security procedures are in line with Group’s Business Continuity Management and disaster recovery requirements.
- All other ad hoc duties and/or activities related to QNB that management may request of the employee from time to time
- Frequent contact with Head Security to provide work progress updates, solve day-to-day issues and receive higher approval where required.
- Frequent contact with subordinates to receive updates on work progress, schedule tasks, solve day-to-day issues and provide higher approval where required.
- Daily contact with QNB personnel, members of the public, visitors and contractors.
- Contact and co-ordination with the Police Department and Security and Safety Organization when required.

Requirements

- University Degree and Diploma in Security related field
- At least 3-5 years experience in a security field, with experience in administration/procurement.
- Good oral and written communication skills in English and Arabic
- Knowledge of MS Office (Word and Excel) skills.
- Good knowledge of security systems and monitoring equipment.
- Ability to motivate and manage teams from diverse cultural backgrounds.
- Planning and organizing ability.
- High integrity and professional demeanor.
- Group’s overall strategic plan.
- Applicable policies and procedures.
- Relevant regulatory pronouncements of the applicable local and international regulators and related best practices.
- The delegated and re-delegated authority as per the delegation of authority matrix.

About the Company

QNB Group is the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa is hiring.

QNB Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

QNB will assist you to take charge of your career with rich and varied opportunities to experience different parts of our global business and develop a valuable portfolio of skills and knowledge.

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