Application Support / Developer

Job description / Role

Objectives: We are looking for a competent Application Support (Oracle Application Developer) to provide functional and technical assistance to application users.

Main responsibilities:
- Serve as the first point of contact for customers seeking technical / functional support over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Develop, debug, test and promote high-quality applications into production environments
- Direct unresolved issues to the next level of support personnel
- Record events and problems and their resolution in logs
- Identify and suggest possible improvements on procedures
- Application Configuration Management
- Apply database changes as per defined process
- Reporting to: Manager Application Development
- Number required: 1
- Probation: 90 Days

Requirements

University Qualifications:
- BS/MCS/MS in Computer Science / Engineering or equivalent

Nature and length of previous experience:
- Minimum 2 years of experience in Application Development and Support.
- Other certifications obtained: Professional certification such as OCP

Specialist knowledge:
- Proven experience as a Applications help desk or other customer support role
- Development Experience in Oracle Forms and Reports 11g and above or any other Oracle application development tool
- Document Problem Tracking Document
- Experience in Oracle SQL/PLSQL.
- Excellent written and verbal communications skills
- Gender Preference: Male
- Nationality Preference: Saudi
- Language Fluency: English , Arabic
- Current Location: Saudi Arabia

About the Company

YANAL is a Leading Finance Company in the Kingdom of Saudi Arabia.

We offer one of the best and most-competitive financial services with our superior market knowledge and unmatched financial services expertise. Moreover, YANAL is backed by some of the most reputable local and international partners.