Job description / Role

Employment: Full Time

Immediate Supervisor: Regional Sales Manager
Reportees: Showroom Managers

Main Responsibility:
- Manage the sales personnel and the sales operations of the area assigned for supervision. (80% HR Coordination function and 20%would be sales coordination and reportings)

Personnel Tasks:
- Allocate the appropriate showroom manager according to the showroom grade
- Coordinate the transfers of all staff between showrooms within the region. And the open and close time of the show room
- Coordinate the weekly and monthly vacation for all the staff.
- Work on staff improvement through training and enhance their performance
- Manage the personnel shift workings and weekly offs.
- Manage the leave and approve the same for absences.
- Update the Mena HR with employee's status, regarding attendance, absence, sick leaves
- Disseminate information in a timely manner to the showroom staff
- Manager the personnel appraisal process for the employees

Customer Service Tasks:
- Follow up on customers and staff complaints and work on its solution and license renewal.
- Solve Customer complaints
- Deliver the needed maintenance watches to the maintenance department

Sales Tasks:
- Compare sales per individual basis along with the whole team target and work on push them to achieve it.
- Deposited the Cash of sales in the Company's bank account

Merchandising Tasks:
- Follow up on new merchandising guidelines for new launches
- Follow up on Banners fixation
- Follow up on marketing strategies apply
- Follow up on vouchers and other promotions offered by the Company

Inventory Tasks:
- Follow up on monthly reports
- Follow up on inventory through sudden physical count
- In charge of the movement of stock between Showrooms together, and also the Warehouse.
- Share in the physical count process and make sure that it is done perfectly with no shortage

Requirements

- Any Graduation.
- 10 years in similar position in a Retail set-up.
- Fair English written & Spoken.
- Very Good Arabic written & Spoken.

Computer Skills:
- Basic MS Office – word, Excel, PowerPoint.
- Retail Software user knowledge.

Competencies required:
- Communication skills with staff and Management.
- Good Leadership and Management skills.
- Problem solver and can handle customer complaints in a good manner.
- Achieve determined sales target.
- Multi task and good organizer.
- Ability to work under pressure.

About the Company

’’Swatch’’ began development in the early 1980s, under the leadership of the then ETA SA’s CEO, Ernst Thomke with a small team of enthusiastic watch engineers led by Elmar Mock and Jacques Müller.

Conceived at the beginning as a standard timekeeper in plastic, Franz Sprecher, a marketing consultant hired by Thomke to give the project an outsider’s consideration, soon led the project into what it has become: a trendy line of watches with a full brand identity and marketing concept - instead of developing just another watch collection, which could have soon been matched by the competition.

Swatch was originally intended to re-capture entry level market share lost by Swiss manufacturers during the quartz crisis and the subsequent growth of Japanese companies such as Seiko and Citizen in the 1960s and 1970s, and to re-popularize analog watches at a time when digital watches had achieved wide popularity. The launch of the Swatch brand in 1983 was marked by bold new styling, design and marketing.

Lebanese entrepreneur, Nicolas G. Hayek, who, with a group of Swiss investors, took over a majority shareholding of Swatch during 1985 in the then, between ASUAG and SSIH, newly consolidated group under the name Societe Suisse de Microelectronique et d’Horlogerie, or SMH, became Chairman of the board of directors and CEO in 1986 (who later significantly changed its name to Swatch Group), further masterminded its development to reach its now major worldwide Swiss watch brand status within the lower end of watch prices.

This combination of marketing and manufacturing expertise restored Switzerland as a major player in the world wristwatch market. Synthetic materials were used for the watchcases as well as a new ultra-sonic welding process and assembly technology. The number of components was reduced from 91 or more to 51, with no loss of accuracy. The Swatch watch was also known as the savior, to many of the swatch-watch style fans.

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Facilities Manager salaries in Saudi Arabia

Average monthly compensation
SAR 15,000

Breakdown available for industries, cities and years of experience