Assistant Credit Manager

Job description / Role

We are looking for an Asst. Credit Manager to be an effective member in Pullman Zamzam Madina and to be a great assist to the Finance department and help in the development of the hotel.

Being a Pullman employee means embodying and conveying the brand mindset through the values of open mindedness, forward thinking and drive.

What is in it for you:

- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- To provide an effective system to track Receivable Accounts for effective Cash Flow Management;
- To verify the accuracy of balances of accounts receivable.
- To issue timely reminders and collection letters.
- To recommend the writing-off of uncollectible accounts.
- To know and observe the credit policies of hotel and to assist in establishing and compiling clear and well defined Credit Procedures for all areas cycle.
- To handle all credit requests from in-house guests.
- To liaise with banks regarding all credit cards related matters.
- To systematically follow up on collection of outstanding accounts in a manner that will yield the best timely results while maintaining good relations with the customers.
- To supervise on collection of Returned Cheques, Credit Card Charge backs, Late Charges and Guaranteed No-shows.
- To investigate disputed charges and to follow up on queries raised by debtors.
- To maintain separate updated sequential listing of approved credit account holders and non-approved applications, and to circulate these listings to concerned departments.
- To maintain ongoing detailed documentation of all collection efforts by accounts for future analysis of a customer's credit worthiness and to serve as support in the event of a bad debt write-off.
- To update with Chief Accountant the credit manual of the hotel from time to time.

Requirements

Your experience and skills include:

- Saudi Nationality
- Proven experience in Finance field, preferably in the hotel industry
- Excellent leadership, communication and training skills
- Strong attention to details, Highly responsible, organized & reliable
- Strong interpersonal and problem solving abilities
- Ability to multi-task and work well under pressure

Your team and working environment:

ZamZam Pullman Madina Hotel is located in the holy city of Madinah Al Munawara and only 150 m from Bab Al Salam of Al Masjid Al Nabawi, Pullman Zamzam Madina offers free WiFi throughout the entire hotel. All 835 rooms & suites are blended with modern Arabic & French elegance. Indoor parking is available on site with additional charge. Quba Mosque and Uhud Mountain are only 15-minutes away from the property.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.