Assistant Credit Manager / Credit Supervisor


Jeddah, Saudi Arabia

Ref: RP714-19888

Job description / Role

Employment: Full Time

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

We are looking for an Assistant Credit Manager / Credit Supervisor, to join the Novotel Jeddah Tahlia Family

What is in for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through Accor Academy and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Establish and maintain local credit policies and procedures regarding billing, collection, credit cards, inquiries, cheque cashing, etc
- Investigate fully all requests for billing and function as final authority over credit approval.
- Maintain a report showing all groups and local catering events that are coming to the hotel within the next thirty (30) to sixty (60) days. Then work with the appropriate managers to ensure all deposit requirements are being met and that all clients either have approved direct billing or are fully pre-paid before their events.
- Inspect all in-house accounts to ensure adherence to the hotels' credit policy, assist with the collection efforts of these accounts where necessary
- Review all requests for credit and approve as appropriate according to the in-house credit policies. Communicate approval or non-approval to the appropriate managers
- Ensure compliance with the advance deposit policy
- Must be willing to work a flexible schedule to accomplish all major responsibilities and tasks, and be willing to accept assignments on an as-needed basis, to promote teamwork
- Must have a thorough working knowledge of all corporate policies and procedures as they relate to credit and receivables
- Must have a commitment to follow all local and corporate policies and procedures as they relate to credit and receivables
- Must work in a safe, prudent, and organized manner
- Ensure prompt and accurate billing of current and aged accounts with efficient follow-up procedures
- Document all collection efforts in the client file or in the accounts receivable system
- prepare necessary month-end accounts receivable reports for corporate office and hotel management
- Maintain a close working relationship and communicate with the Sales, Catering, Conventions, and Front Office departments
- Maintain credit histories, original approved written requests for credit, and other records for regular hotel accounts
- Write off or adjust un-collectible accounts after approval by the Director of Finance according to established corporate guidelines
- Review the Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager



- Bachelor's degree in business administration, finance, or a related field.
- 2+ years of experience in a credit management role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in the use of Microsoft Excel and accounting software.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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