Banquet Coordinator

Job description / Role

Job Description

- Embrace Fairmont philosophy, standards of serv?ce and operat?ng procedures.
- To have complete knowledge of all menu items and services provided.
- To be aware of and applies the procedures concerning hotel fire and life safety/ emergency procedures.
- Possess excellent knowledge of the menus as well as the preparations and presentations.
- Handle minor complaints and reports them to the Manager or Assistant for proper action
- Checks staff punctuality, grooming and performance
- Maintain consistency in quality of food, beverage and service.
- To enforce check control procedures for every bill presented to the guest
- Ensures that staff applies the necessary precautions with regards to the hotel food safety and hygiene standards
- Checks set up /mise-en-place prior to start of operations
- Ensures co-operation and smooth communication between staff and other departments
- To ensure the smooth and efficient operation
- To liaise with kitchen crew on daily operation.
- To keep all breakage to a minimum and keep exact reports on it
- To update the logbook daily
- To submit guest/staff incident reports when required
- To attend F&B briefing/meeting during the absence of the Assistant Manager
- Assist in any other tasks as specified by superior
- Joining the monthly variance and reporting cost.
- Following up stock situation and making necessary transfers.
- Provide amenity numbers daily from the system.
- Taking care of wastage beverages and making their documentation properly.
- To carry out any other reasonable duties and responsibilities as assigned by management team
- To supervise and oversee the operation and administrative of the outlet
- To assign responsibilities to subordinates.
- To supervise, oversee and assist subordinates during busy meal period.
- To ensure that all staff report for duty on time, wearing complete uniform.
- To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.
- Other Duties May Assign

- University degree in Food & Beverage or Hospitality Management
- Minimum 2 years' experience in a similar position
- Motivator and self-starter
- Displays initiative
- Commitment to professional values
- Team leader / builder
- Neat appearance
- Physically fit
- Good Posture

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.