Banquet Supervisor

Job description / Role

Description - External
• Inspect Presentation of food and beverage in banquet areas.
• Prepare reports at the end of the Month, including staff control, food control and sales
• Assist his superior to prepare year Budget
• Analyze and plan restaurant sales levels and profitability
• Organizing marketing activities, such as promotional events and discount schemes
• Planning and coordinating menus
• Meeting and greeting customers and organizing table reservations
• Training, coaching and motivating staff
• Checking stock levels and ordering supplies through store requisition
• Helping in any area of the banquet when circumstances dictate
• Prepare weekly Schedule for his team and authorizes personnel to work overtime
• Supervises and coordinates activities of banquet team
• Ensure courteous and rapid service to guests
• Arranges mini parties for patrons
• Checking Hot & Cold Beverage Pantry
• Check condition of all banquet tools & equipment.
• Explain menu or buffet, recommend certain dishes and identify ingredients
• Maintain food safety standards& procedures
• Greet, escort, seat VIP guests to meeting venues
• Hold regular performance appraisals; identify areas for development and training

Requirements

• Check banquet buffet, corners, and mise en place readiness for service
• Follow up daily banquet event orders
• Respond to dissatisfied guests and attend & solve complaints
• Maintain and watch for banquet set up for rapidness of service
• Supervises inventory, requisition and restock banquet supplies
• Prevent unnecessary delay of service
• Control Stock on hand of his operation
• Receive expected No. of Guests and estimate food consumption
• Coordinate with Executive Chef & Chief Steward for all Related Points
• Supervise Decoration affairs & New Ideas for Special Events
• Maintain excellent guest relation activities
• Maintain guest history book
• Review Daily revenue Report
• Maintain a Complete Outlet Log Book
• Initiates misconducts, reports, maintenance orders, spoilage and breakage reports
• Adhere to food hygiene & personal grooming standards
• Ensure restaurant's buffet cleanliness and sanitation
• Be aware of firefighting & evacuation procedures
• Adhere to Accor & hotel policy & procedures

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.