Beauty Advisor - MUFE

Job description / Role

Beauty Advisor - MUFE (Qassim)

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years

As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.

What we are looking for:
The Beauty Advisor is responsible for delivering an outstanding customer service to all customers and using appropriate sales techniques and product knowledge to reach the sales targets, in addition to stock replenishment, handling new launches, promotion of products and visual merchandising.

What you’ll do:

Sales Focus
- Achieve the sales target and focus on increasing sales by using advanced sales techniques
- Focus on selling and up selling
- Demonstrate a solid knowledge of brands and products
- Monitor sales activities and generate a daily sales report

Customer Focus
- Build and maintain customer relationships in order to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various Brands and products
- Handle new launches, promotion of products and visual merchandising

Stock Replenishment
- Ensure stock replenishment at all times
- Report stock shortages using the stock order form
- Ensure stock receipt as per set procedures

Other
- Maintain cleanliness in his/her area of responsibility
- Follow all company procedures in ordering, cash handling and other common practices.

Requirements

What you need to succeed in this role:
1-2 years in Sales / Retail

What we can offer you
We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.