Boutique Manager

Job description / Role

• Control all the LPO sent from the boutique
• Control all the delivery notes received form the factory
• Control all the invoices from the factory
• Analyses of the cost of the product with the coordination of the head office
• Managing all the aspects of credit notes & cash transactions, bank deposit
• Control all the operations of Front office & back office
• Controlling all the access cash, and the daily transaction sales
• Monitoring all the weekly & monthly reports, with cost analysis margin
• Update all the files of boutique, ( customers File, supplier updated Files )
• Controlling all the LOT number daily and being sure that it goes in the norms of the company standard,
• Controlling of the chocolates expiration date, and chocolates stock movement
• Controlling the boxes stock movement and avoiding the over stock, regular
• Controlling the fridges temperature movement and be sure that are working in good condition
• Analyses of the warehouse stock for all the related items that it is requested by boutique (accessories) . This is very important to have a better knowledge of the stock and the proper strategy for the stock movement
• Monthly report for the damaged items for the chocolates & accessories, boxes
• Proper procedure for down payment for clients and it should be accounted 5 auditors will explain how this should be classified )
• Controlling the staff uniform and be sure that it is coming with company rules & regulations
• Staff briefing should be done weekly, report of the briefing should be sent to head office
• Weekly training & assessment should be done weekly including the accessories training and new collection training,
• Staff feedback form should be given to all the staff monthly for all their observations and complaint to be considered on the management decisions,
• Staff responsibilities should be followed by details, it should be balanced depends of the staff performance,
• Respect should be considered all the time in the boutique to keep the positive atmosphere.
• The Boutique Manager should have a clear strategy for the boutique sales Management
• The product margin shouldn’t be exaggerated by the boutique Team, discounts are allowed to satisfy the customers, in the conditions that we should kept the benefits to the company,
• The Boutique Manager should follow up personally the feedback of the customers and their observations after the delivery,
• The seasonal collections should be planned accurately, any delay will affect the sales if the boutique,
• Animation of the accessories should be done weekly to refresh the display
• The chocolates display should be as per the company standard, it should be with Family depends on the seasonal collection,

Requirements

• English and Arabic speaking is a must.
• A minimum of 5 years’ experience in Retail and corporate business in Saudi Arabia
• Highly motivated and active, ready for a challenging job, mobile and flexible in time and actions
• Computer literate with advanced skills in MS office, outlook and any other computer skills; Basic accounting skills are a must
• Highly organized with effective time management skills
• Proved track of people management

About the Company

Forrey & Galland is the luxury chocolatier well-renowned for its creativity and innovation, particularly in crafting products that combine French chocolate making know-how with flavors originating from the region. Produced locally to ensure freshness, the chocolates and macaroons are intricately handmade to infuse the desired flavor. The difference in taste that results is unmatched! As a testament to the luxurious experience that is a result of the products, Forrey & Galland was awarded the coveted title of Best Luxury Chocolates by Gulf Connoisseur in 2010 as well 2013. In line with its haute-couture philosophy, its packaging is also carefully handmade to guarantee impeccable finishing and quality. Forrey & Galland is very proud to boast as its clients five-star hotels, private airlines and VIP corporations.