Job closed
Ref: RP245-03
Job description / Role
• Contact potential customers to inform them about the company services
• Direct prospects to the Business Development team when needed
• Receive potential prospect details from the Broadcast team, and different search engines
• Enter and update customer information in the database
• Keep records of calls and sales, and note useful information
• Conduct market/client research as per superior directives
• Generate a specific number of leads/phone calls on a weekly basis
• Generate a minimum of 20 qualified meetings per month through 400 calls per month
• Support in putting together all sales documentation, proposals and RFPs, including but not limited to volume counts, reading lists and registration documents for KSA
• Assist in lead generation, events’ calendars and other projects when need be
• Maintain a central supply of all general and sales documentation, including but not limited to sales proposals, contracts, attendance, marketing collateral
• Maintain office security by following safety procedures
• Order front office supplies and maintain inventory of stock
• Update calendars, schedule meetings and arrange travel accommodations for the client success team members
• Keep updated records of all office expenditures
• Perform other clerical and reception duties such as filing, photocopying, transcribing and faxing
• Comply with CARMA policies and procedures and support CARMA mission and vision
• Perform other job-related duties as assigned by direct manager
Requirements
Core Competencies
• Dedication
• Courage
• Intellectual Curiosity
• Passion
• Compassion
• Behavioral Skills
• Communication
• Accountability and Ownership
• Customer Focused
• Attention to Details
• Self Motivation
• Technical Competencies/Skills
• Very good command of English and Arabic
• Good knowledge of relevant computer programs and telephone systems
Job Requirements
• Education
• BA in Business Administration or any relevant field.
Experience
• Up to 1 year of experience as telesales representative or other sales/customer service role is preferred.
• Licenses and certifications
Physical demand and working conditions
• Professional office environment.
• Sedentary work. May involve walking or standing for brief periods of time.
• Day shift, requiring occasional overtime.
About the Company
We provide media monitoring, analysis, and databases services across all types of media, including print, online, social, TV, and radio. Our real-time analytics, presented with powerful visualizations and flexible reporting functions, allow you to demonstrate your media impact with ease.
Our customized solutions combine unrivaled human insight from a global team of researchers and analysts with the latest cutting-edge technologies to provide valuable, relevant, and actionable insights. Our clients include PR and communications professionals in all industries in the private sector, government, and NGOs all over the world.