Business Development Manager

Job description / Role

Description

As a business solutions partner at Arabic.AI, you will own end-to-end customer relationships, pipeline creation, deal execution, and revenue outcomes across assigned accounts. The role focuses on driving portfolio-led growth across all Arabic.AI divisions by building qualified pipelines, executing disciplined deal strategies, and ensuring predictable revenue performance. The BSP acts as a strategic advisor to clients and a commercial orchestrator internally, aligning pre-sales, delivery, pricing, legal, and product teams to deliver integrated solutions that create measurable customer value and sustainable business growth.

Duties & responsibilities:

Strategic account & portfolio management

• Own the end-to-end account plan, including stakeholder mapping, whitespace analysis, and quarterly growth planning.
• Drive portfolio penetration across all Arabic.AI divisions, ensuring balanced revenue contribution and avoiding single-line dependency.
• Act as the primary commercial owner of assigned accounts, ensuring long-term value creation and strategic alignment.
• Build trusted advisor relationships with executive and senior stakeholders across customer organizations.

Sales pipeline & deal execution

• Build and maintain a qualified, healthy pipeline across divisions with disciplined stage progression.
• Lead deal strategy, commercial services, pricing discussions, and close-plan execution.
• Drive new logo acquisition (where applicable) and systematic account expansion.
• Escalate risks early and lead structured deal reviews for complex or high-value opportunities.

Sales performance, forecasting & CRM discipline

• Own accurate forecasting and pipeline visibility, ensuring predictability and variance control.
• Maintain CRM hygiene, including accurate values, stages, timelines, next steps, ownership, and evidence of customer engagement.

Governance, compliance & deal readiness

• Ensure full compliance with pricing, discounting, and approval governance frameworks.
• Guarantee deal readiness prior to closing, including scope alignment, pricing approval, and internal sign-offs.

Cross-functional collaboration & commercial leadership

• Act as the voice of the customer internally, aligning solutions to real business outcomes.
• Lead multi-stakeholder initiatives to resolve client challenges and optimize solution delivery.
• Collaborate across divisions to design bundled, outcome-driven solutions rather than standalone offerings.
• Orchestrate cross-functional teams (pre-sales, delivery, pricing, legal) to ensure deal readiness and timely closure.

Education, experience & qualifications

• Bachelor’s degree in business, management, technology, or a related field.
• 7+ years of proven experience in enterprise sales, business development, or solutions selling within AI, SaaS, IT services, or consulting environments.
• Demonstrated success managing complex, multi-stakeholder enterprise deals.
• A good understanding of language and translation services and the challenges faced within the specific market sectors.
• Strong experience in portfolio selling, cross-selling, and solution bundling.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to perform under pressure and manage multiple high-impact opportunities.
• Excellent in-person and phone-based presentation skills.
• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.
• Strong verbal and written communication skills.
• Excellent written and verbal communication skills in English.