Job closed
Ref: KP442-247
Job description / Role
Requisition ID: 169813
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Recruiter Name: Laurent SAMSON
COMPANY DESCRIPTION
As you know, SAP's vision is to help the world run better and improve people's lives.
As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.
We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your intets, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you're able to build your career. It's no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
Key Areas of Responsibility and Tasks
The Senior Business Consultant role is an active role that is customer focused. The position requires a combination of strategic and practical experience. The consultant needs to have capabilities in the following areas:
- Independent execution of work packages
- Execution of small projects or individual work streams / deliverables
- Contributes to a functional or business related community
- Contributes on various sales bids, including RFPs and demand generation
Leadership
- Independent execution of projects / work streams
- Demonstrate ability to lead a smaller engagement (time, budget, quality)
Advisory / Delivery
- Responsible for own capacity utilization / KPIs
- Review of detailed level business processes and of the corresponding mapping into the IT architecture
- Evaluate and create proposals to outline and optimize Business scenarios and processes to align with enterprise & IT architecture to fit the customer's strategy
Sales Support
- Support business development and support license & services sales in alignment with SAP Service Strategy
- Support sales in the evaluation process
- Support to manage bid processes
Thought Leadership / Innovation
- Contribute to a functional or business related community
- Pro-active support Knowledge Management & Innovation activities
One Service / Max Attention Next Generation
- Support Business Transformation Leads or Service & Support Leads in their role execution
Experiences & Language Requirements
Work Experience:
5-7 years' experience (ideally partially in consulting)
Specialized Expertise:
- Expertise in at least one industry
- Expertise in at least one line of business
- Advanced Expertise in at least one (Digital) Business Transformation topic: Business Process Management, Business Process Governance and Business Process Optimization, , Enterprise Architecture, Organizational Change Management, Value Management, Project/Program Management, Innovation Management, Strategic Roadmap Design, Cloud Transformation, TCO, Digital Transformation, Internet of Things (IoT) etc.
- Expertise in at least one additional industry, theme or business topic
Managerial Expertise
- Functional coordination of teams (internal and external)
- Acts as a coach for colleagues
SAP Specific Expertise
Overall SAP Corporate Strategy and SAP Product Strategy Knowledge
Knowledge of the latest SAP Strategyand their related pillars including the capability to discuss this with the customer
SAP Product Knowledge
Advanced knowledge of:
- SAP Product Portfolio (on premise and cloud solutions, S/4HANA) / SAP standard solution and service offerings
- SAP Next Generation solutions and services (e.g. S/4HANA, Fiori (Mobility, UX), Cloud)
- Industry Solutions (in related industry area)
- SAP Product Roadmap (in related industry area
Methodologies & Standards
- Transformation Management Frameworks à SAP BTM² and other
- Where applicable, project management methodologies and standards (PMI/PMBOK, PRINCE2 etc.)
Requirements
Soft Skills
- Professional Presentation & Pyramidal Thinking
- Customer Communication & Presentation (Mgmt. Level)
- Meeting Moderation
English: Fluent
Education
Bachelor, Master (or Equivalent)
Professional Training & Certification
Sample Training & Certification Recommendations:
- Trainings in multiple BTS disciplines like Business Innovation, Digital Architecture and Value Generation
- For further training recommendations please visit the BTS Training curriculum
At least one Professional external certification, like PMI or an SAP internal certification, like
- SAP professional Architect (Code: P_EA_1) is highly recommended
- Plus: One SAP product certification is highly recommended
- For further training recommendations like S/4HANA please visit the " Service and Support Academy "
SAP Internal Tools and Methodologies
- SAP Value Lifecycle Manager
- SAP Solution Explorer
- SAP ADM (expert-based, design-based, assemble to order, industrialized)
- ASAP
- SAP Activate
- SAP Solution Manager
- SAP Power Designer
One Service / Max Attention Next Generation
- PBCs acting as BTL: Learning Map BTL
- Alternative trainings and certifications according to development plan to be discussed with manager following topic focus & personal interest SAP Tech Training
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
About the Company
Headquartered in Walldorf, Germany, SAP is the world's largest business software company with more than 51,500 employees at sales and development locations in more than 50 countries worldwide.
Our global development approach focuses on distributing development across the world in strategically important markets. A global network of SAP Labs spanning Bulgaria, Canada, China, Germany, Hungary, India, Israel, and the United States, enables SAP to operate locally, yet organize globally.
As the global technology research unit of SAP, SAP Research significantly contributes to SAP's product portfolio and extends SAP's leading position by identifying and shaping emerging IT trends through applied research and corporate venturing. SAP Research has highly skilled teams in 11 research centers worldwide.