Cards Portfolio Analytics Specialist

Job description / Role

The role of a portfolio and analytics specialist for cards is responsible driving data-informed decision-making to optimize the credit card portfolio’s growth, profitability, and operational efficiency. This role supports strategic planning, forecasting, business performance analytics, and cross-functional initiatives related to acquisition, portfolio management, risk, pricing, and product innovation.
The role requires close collaboration with internal stakeholders such as marketing, MI / Analytics, IT, Customer Experience, Operations, Risk and Finance.

1. Analytics & Reporting
- Develop and maintain dashboards and key performance indicator (KPI) reports.
- Conduct deep-dive analyses on customer acquisition, portfolio trends, customer behavior, and channel performance.
- Analyze product performance (e.g., spend, balance transfers, Installment cross-sell, Balance and revenue growth, Credit Limit Management) to support business cases and recommendations.
- Track and assess the impact of marketing campaigns, pricing strategies, and credit policy changes.

2. Business Planning & Strategy
- Identify opportunities for revenue growth, cost optimization, and improved portfolio performance.
- Support development of the annual and long-term strategic plan for the credit card business.
- Lead forecasting and budgeting processes, including volume, revenue, and expense projections.

3. Cross-functional Collaboration
- Partner with Analytics, Marketing, Risk, Finance, Product, and Operations teams to align on priorities and performance goals.
- Provide insights and recommendations to leadership based on analytical findings.
- Support regulatory and compliance reporting needs related to the card portfolio.

4. Project & Initiative Support
- Participate in or lead business case development for new credit card initiatives, including product launches, loyalty programs, and pricing changes.
- Evaluate pilot programs and new technologies to enhance customer experience or business outcomes.
- Present findings to senior leadership and contribute to executive-level strategic discussions.

- Bachelor’s degree in Business Analytics, finance, Marketing or related MBA
- Strong analytical and quantitative skills with proficiency in Tableau, SQL, Excel, Power Point or similar tools.
- Ability to translate complex data into actionable insights and business recommendations.
- Excellent communication and presentation skills.
- Experience: 5+ years in financial services, with a focus on credit cards, analytics, or strategic planning.
- Proven success in portfolio and cards business.

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.