Job closed
Ref: RP971-49
Job description / Role
Souq.com an Amazon Subsidiary is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 40 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including Fashion, Books, Automotive, Consumer Electronics, Household Goods, Watches, Perfumes, Toys, and Baby products. Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.
With more than 3,000 employees, we have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India. We offer competitive salaries, benefits, and a unique opportunity to join the leading player in an ever growing and exciting industry.
PRIMARY RESPONSIBILITIES
- As Category Manager, you'll work with selected Brands to help drive growth and help deliver a best-in-class customer experience on Souq.com, while facilitating great business relationships with some of Souq's top brands.
- Responsible for looking after a brand's product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You'll lead presentations and planning sessions with vendors and act as the main point of contact for them.
- Provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.
- To achieve success in this role, you will have strong analytical, relationship management and organizational skills. You will also be comfortable picking up new technologies. You'll be an analytics expert, identifying problem areas and then creating plans to find resolutions, with the ability to pick up new skills quickly. You'll have strong communication skills and a proven track record of building positive working relationships.
- Category Manager will typically work internally with Merchandising, Category and procurement team with below alignment.
JOB REQUIREMENTS
- Online Merchandising: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
- Vendor management: help growing selection of products on Souq.com, onboarding new vendors, identifying and resolving pricing issues
- In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.
Requirements
CORE COMPETENCIES
- Strong Analytical and excel skills.
- Experience in marketing, negotiating or IT category management is a plus
- Analytical skills and high computer literacy, with ability to learn new systems quickly
- Previous experience in a client-facing role
- Confidence in communicating both internally and externally
- Strong commercial awareness
- Demonstrable ability to think on your feet and make smart decisions
- Planning, prioritization and time-management skills
About the Company
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.