CCTV Operator

Job description / Role

CCTV Operator - Saudi National

To operate and monitor all systems, including CCTV, within the control room in a professional and efficient manner. To ensure integrity, accuracy and confidentiality of all information gained by compliance with Accor quality standards and legislation.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- To operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedure, legislation and Accor Ethics Charter.
- To liaise with the police, service providers and internal concerned departments to ensure that appropriate use of the system.
- To include all evidential records and witness statements to a standard acceptable to the rules of evidence.
- To record all events and actions taken in a clear, legible and accurate written occurrence book supported by the dedicated standards format.
- To provide an efficient and courteous radio and telephone answering service and deal efficiently with all enquires.
- To report equipment failure to the security supervisor to maximize operation of the system.
- To maintain a secure system for providing data in accordance with the regulations set up by the Government and to ensure the security of the control room and equipment is maintained at all times.
- To maintain the provision of information required by the \\Security Manager and to assist the monitoring of the CCTV system in accordance with regulations and the continuity and admissibility of evidential material.
- To support Security Manager by providing monitoring of the maintenance agreements to ensure full provision of the system.
- To be aware of your responsibilities in terms of health and safety including appropriate health and safety training .
- Conduct regular checks on all "field" officers to assure they are alert and carrying out their duties efficiently and effectively
- Assist in conducting investigations and prepare accompanying investigation reports for cases which occur within the Resort involving:
- Criminal acts, losses or accidents caused to lives and properties
- Staff misconduct
- Cases affecting guests or staff that are of concern to Management
- Surveillance of Resort staff:
- Ensure that they abide by House Rules
- Keep tag on movements of staff who are classified as suspects under investigations
- Keep peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters
- Keep the Security Manager constantly posted on all matters of security interest affecting the Resort and the Department.
- Conduct regular and periodical checks and take immediate follow-up action on all systems including CCTV system.
- Attend meetings and in-service training conducted by the Department
- The CCTV system operates 24 hours a day 365 days per year. As such the CCTV Operator will be required to operate on a shift basis to provide full cover for the scheme.

Requirements

Your experience and skills include:

- Oral proficiency in the English language.
- Experienced in CPR, AEDs, first aid, firefighting and crowd control.
- Minimum 2 years' experience in a similar capacity in a 5 star hotel/ resort
- Knowledge of operation of the CCTV system
- DPS CCTV Operator License
- Must maintain a neat, clean, and well-groomed appearance per Accor grooming standards.

Your team and working environment:

- Banyan Tree will operate and expand the Ashar luxury camp, embracing the region's Arabian heritage to blend in seamlessly with the Ashar Valley's striking natural scenery and stand in the heart of AlUla's planned "living museum" experience. Situated near AlUla's signature mirrored Maraya Concert Venue, the camp recently hosted guests of the annual Winter At
Tantora cultural festival, elevating visitors' experiences by connecting them with AlUla's nature, art, and ancestry. Saudi Nationals currently holding this position are encouraged to apply.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and toget her we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.