CCTV, Security Access and Control System Technician

Saudi Networkers Services

Riyadh, Saudi Arabia

Ref: LP085-895

Job description / Role

Employment: Full Time

- L1 – Technical Support is to be provided against each of the above systems
- Provide First Hand diagnosis on Trouble Shooting of the Incident to the Technical team.
- Monitor uptime and performance of the above systems and devices;
- Proactively diagnose, troubleshoot and rectify issues arising from the monitoring;
- Provide on–site remedial maintenance of the system. It includes both the labor and spares replacement.
- Provide on-site engineers/technicians for support to respond to incidents and do preventive inspection / maintenance as per the requirement and mutually agreed schedule and checklist.
- Investigate and diagnose any issue affecting the performance and availability of the above systems.
- Locate the fault and do repair / replacement of the equipment as applicable and inform proper agencies and seek their support on enabling civil, electrical and network requirements.
- Maintain and manage all spares as required for emergency situations.
- Submit a checklist with observations to transfer calls to respective agency in case of LAN or Electrical power failure or any third party vendors
- Servicing the Standard Changes and Services Request which are defined against each of the above Systems
- Providing Break fix Support and Servicing the Standard Changes
- Vendor coordination and management
- RMA – Return Material Authorization
- Escalated Support to L3 team on need basis for incident resolution

Requirements

- Security systems include CCTV,SACS
- Honeywell technologies to monitor the security of the center
- Maintenance of CCTV, Security Access and Control Systems

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.

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