Center Manager

Job description / Role

Responsibilities:

- Oversee daily center operations and coordinate all activities.
- Supervise and evaluate staff performance, providing guidance and feedback.
- Interview, select, and train necessary staff to meet the center's operational needs.
- Presenting appropriate solutions to issues that arise at work.
- Ability to delegate tasks to team members and follow up with their progress.
- Conduct market research to stay updated on industry trends and competitive insights.
- Collaborate with the marketing team to develop effective promotional strategies.
- Provide excellent customer service to existing clients to ensure their ongoing satisfaction.
- Create and maintain a database of potential leads and opportunities.
- Prepare and submit regular reports and forecasts to management.
- Attend industry events and conferences to network and promote our educational services.
- Manage customer service issues, ensuring client satisfaction and retention.
- Develop and implement strategies for the center's growth and improvement.
- Organize staff schedules and coordinate logistical aspects of the center.
- Conduct regular staff meetings to discuss goals, progress, and issues.
- Engage with the community to enhance the center's presence and attract new clients.
- Prepare reports on center activities and progress for senior management.

- Bachelor's degree in Education, Business Administration, or a related field.
- Proven experience in educational administration and management.
- Strong leadership skills and ability to manage diverse teams.
- Excellent organizational and multitasking abilities.
- Robust problem-solving skills and ability to handle crises.
- Proficient in using educational management software and tools.
- Excellent communication and interpersonal skills.
- Expert level proficiency in the use of the Microsoft suite, specifically Excel, Word, and PowerPoint.
- Should show initiative, as well as be innovative and flexible with work.
- Should be systematic, organized and analytic.
- Ability to prioritize tasks and manage time.
- Ability to manage others. Assigning tasks and deadlines and following up on them.
- Fluency in English; proficiency in Arabic is a plus.
- Willingness to innovate and adapt in a fast-paced environment.

About the Company

The Professionals is a Saudi leading Consulting firm that was established in 2015 in Riyadh, Saudi Arabia.

Since 2015 until now, we’ve become a successful partner in delivering unique consulting services to our partners who operate in different industries and sectors.

We always combine our service offerings by adopting global best practices with local in-depth understanding and delivering it with a passion to exceed our partners’ expectations to achieve their business objectives.