Channel Partnership Manager

Job description / Role

Department: Business development - sales

Employment type: Full time
Location: KSA

Description

About us: Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.

The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised over $1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.

About the role:

We are looking for a proactive and relationship-oriented Partnership Manager to manage and grow our portfolio of partners while fostering strong collaboration internally. This role requires a strategic thinker with exceptional communication and negotiation skills, a deep understanding of partnership structures (such as revenue-share and aggregator models), and the ability to maintain operational excellence through organization and documentation.

The ideal candidate thrives on relationship building, takes initiative, knows how to delegate effectively, and ensures that all partnership activities are handled with precision and professionalism.

Key responsibilities

1. Partnership management
   Serve as the primary point of contact for all existing partners, managing day-to-day requests and communications. Conduct regular calls and meetings to maintain strong relationships, resolve issues, and enhance collaboration. Build and maintain trust-based relationships with all partner points of contact (POCs). Identify opportunities to optimize and expand existing partnerships for mutual benefit.
2. Relationship building
   Cultivate productive, positive relationships with both external partners and internal teams. Collaborate with cross-functional departments (marketing, operations, finance, product, etc.) to ensure smooth execution of partnership activities. Act as a liaison to align partner objectives with internal business goals and capabilities.
3. Negotiation & agreement management
   Lead and support negotiations with new and existing partners to ensure favorable terms and long-term value. Possess a full understanding of various partnership agreement types, including revenue-share, aggregator, referral, and other models. Work closely with the legal and finance teams to review, structure, and manage partnership agreements. Ensure all agreements are well-documented, up to date, and in compliance with company standards.
4. Delegation & collaboration
   Delegate tasks efficiently within the team to ensure project milestones and partner commitments are met. Promote accountability and clear communication across teams. Collaborate with internal stakeholders to manage partnership deliverables and timelines effectively.
5. Documentation & reporting
   Maintain comprehensive records of all partnership interactions, agreements, and communications. Document all meeting notes, follow-ups, and action plans for full visibility. Track, analyze, and report partnership performance, engagement levels, and ROI. Ensure transparency of partnership activities within the organization.

Skills, knowledge & expertise

• Bachelor's degree in business, marketing, communications, or a related field (MBA preferred).
• 3-6 years of experience in partnership management, account management, or business development.
• Strong negotiation skills with proven experience managing commercial discussions and contracts.
• In-depth understanding of partnership agreement models, including revenue-share, aggregator, etc.
• Exceptional interpersonal and communication abilities.
• Strong organizational habits with attention to detail and documentation.
• Ability to delegate effectively and manage multiple priorities simultaneously.

Job benefits

We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team. A working environment that gives you autonomy and responsibility from day one. You should be comfortable with the idea that the quality of your work will influence the shape of your career. Participation in the company's employee stock options program. Health insurance.

Flexi perks: a monetary benefit to spend on what matters most to you - health, well-being, education, or professional development.