Chief Nursing Officer

Job description / Role

Location: We are looking for candidates for various hospital projects in the MENA region

Managerial/Administration

• Develop the department strategic plans, which determine the objectives for nursing and allied health services and ensures they are consistent with the mission and vision of the facility’s strategic plan
• Collaborate with the CEO to ensure quality care is practiced.
• Responsible for recruitment of nurses and allied health professionals with relative knowledge and expertise to deliver quality care
• Maintains continuing quality assessment and improvement analysis and evaluation of patient care delivery and communicates with Executive team on the activities/issues of the Nursing/Allied Health Services.
• Develop and maintain collaborative relationships with senior nurse executive colleagues within and across organisations within the region to collectively advance the nursing governance and leadership agenda
• Ensures just in time recruitment, selecting staff that have the appropriate technical capabilities and licenses and are aligned with the organization’s aspirations as a quality provider of services

Technical

• Create and promote evidence-based nursing practice by initiating and participating in problem-solving, policy-forming conferences with the Nursing/Allied health Services.
• Maintains close coordination with all inter-related department to ensure continuity and collaboration of services.
• Participate in various committees, related to Nursing and Allied Health. Participate in projects and policy decisions that affect patient care
• Contribute to organisational decision making that is consistent with the values, vision, mission and standards of practice and quality outcomes of the facility.
• Experience in insurance billing and reimbursement is desired

Quality & Safety

• Ability to coach, influence and mentor the nursing and allied health teams to strive for excellence in service and quality
• Ensure standards of practice are met; policies, procedures and job descriptions are followed and nurses and allied health professionals have essential knowledge and skills to deliver safe quality patient care.

Education

• Identify training needs and approve appropriate in-service programs to ensure constant knowledge updates and refreshment.
• Promotes professional staff development by setting up a program of clinical teaching, initiating research, making annual assessment of the professionals in the department to evaluate the success and setting up an orientation. Program for new staff.

Compliance guidelines

• Corresponding activities performed by the role
• Complying with Policies, Procedures and Practices of the hospital and other Regulatory Requirements
• Authorize purchase of supplies and equipment for the nursing and Allied Health departments within established hospital guidelines.
• The ability to demonstrate leadership, managerial ability, good interpersonal relationships, and the application of sound administrative principles

Maintaining Confidentiality

• Maintains confidentiality regarding patient/staff information.
• Ensures all nursing and allied health staff maintain confidentiality regarding patient/staff information.

Promoting Customer Service Standards

• CNO/DCS shall be the hub for communication regarding patient care and will promote a positive working relationship with the family, physician, allied health and others involved in providing services.
• Oversees a robust complaint management system, such that patient/family issues are resolved as close to the source as is practicable
• Adhering to the Occupational Health and Safety, Materials Management and Maintenance Standards
• Recommends the modification, addition, or deletion of personnel policies to ensure reasonable hours and acceptable working conditions to provide patient care coverage.
• Establish and manage relationships with external agencies related to medical safety programs, including but not limited to purchasers, government agencies, and other stakeholders

Ensuring Personal Effectiveness

• Maintain a positive work environment for staff and promote team efforts, promote and maintain effective working relationships with all levels of staff.

Requirements

• Minimum 10 years of experience in a managerial position in a hospital, of which at least 5 years in an Assistant Director of Clinical Services (or ADON) role in the MENA region
• Knowledge of local nursing and allied health regulations.

Additional Requirements / Remarks

• Languages: English mandatory, with additional fluency in Arabic and French being added value
• The ability to influence and implement change.
• Excellent interpersonal and communication skills.
• Able to work independently and collaboratively with others.
• Organized and able to work methodically.
• Excellent leadership skills.
• Able to relate to people from different cultural backgrounds.

Salary Package:

• Package offered will depend on experience, qualifications, the size and location of the project.

About the Company

Ever since its founding, the VAMED group has understood health to be a global, sustainable and holistic asset. VAMED may refer to a record of international success in all healthcare areas - prevention, acute care, rehabilitation, and nursing.

VAMED's international portfolio comprises the entire value chain from project development via the planning and construction of a healthcare facility, to highly specialized commercial, infrastructure, and technical services.

The VAMED range of services is both wide and deep and, together with VAMED's value chain, forms our USP that has made VAMED a leading healthcare provider with a global reach.