Chief Steward

Job description / Role

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Food & Beverage team's commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Chief Steward, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and Banquets teams.

Summary of Responsibilities:

Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
- Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Supervise and maintain the sanitation of kitchen equipment and other areas assigned
- Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
- Prepare monthly reports on shortages in china silverware and equipment and requisition replacements as required while following budget guidelines
- Work closely with the Chef, Director of Banquets/Catering to anticipate guest needs
- Order and control all inventory of cleaning compounds
- Ensure all equipment is in working order and report any items in need of repair
- Follow department policies, procedures and service standards
- Maintain a clean and safe work environment
- Other duties as assigned

Requirements

Job Requirements:

Qualifications:

- Previous leadership experience in a Stewarding department required
- Strong interpersonal and problem solving abilities
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline an asset
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.