Claims Supervisor - Non-Motor Insurance

Job description / Role

At Faithful Executive, we pride ourselves on connecting exceptional talent with outstanding opportunities across the Middle East region. Our commitment to excellence and trust makes us a key partner for both clients and candidates.

We are currently seeking a skilled and reliable insurance professional supervisor (Non-Motor) on behalf of one of our clients in the insurance sector. This is a unique opportunity to join a well-established company in Saudi Arabia that values operational excellence, long-term collaboration, and client service.

Position: Claims Supervisor - Non-Motor Insurance
Location: Riyadh, Saudi Arabia

Key Responsibilities
• Supervise the end-to-end processing of non-motor insurance claims, including property, health, labour, and liability.
• Lead and support a team of claims officers, ensuring efficiency and compliance with internal procedures.
• Review, assess, and validate claims in accordance with company policies and industry standards.
• Coordinate with internal departments (legal, underwriting, operations) for complex or high-value claims.
• Ensure timely communication with clients and policyholders regarding claim status and resolution.
• Monitor KPIs and suggest process improvements for better claims handling performance.

Qualifications
• 6 to 8 years of experience in insurance claims, with a strong background in non-motor claims.
• Prior experience in a supervisory or team lead role within the insurance industry.
• Familiarity with Saudi insurance regulations (SAMA) is a strong plus.
• Bachelor’s degree in Insurance, Business Administration, Law, or related fields.
• Fluency in Arabic and English is required.

Personality & Skills
• Strong leadership and organizational skills.
• Detail-oriented with a high level of accuracy in decision-making.
• Client-focused mindset with excellent interpersonal skills.
• Able to handle pressure and prioritize tasks effectively.
• Committed, ethical, and solutions-driven.

Salary:
SAR 20,000 to 30,000 per month inclusive of fixed allowances.

About the Company

Faithful Executive helps you recruit the best talents for your company in the Middle East. Our consultants are with you every step of the way: project feasibility, personalized advice in the search for talent, matching candidates with job offers, helping you make the final decision and integrating new employees.