Job description / Role
Mission: As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
- Welcome every Client and provide the best Client experience over the phone & through written medias
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
- Learn and master Brand and product knowledge
- Follow the company's policies and procedures
This is the perfect opportunity for individuals with a luxury and fashion sensibility to develop a career in the one of the most famous brands in the world.
- We are looking for multilingual people, who are fluent in both English & Levant Arabic (oral and written).
- The ideal candidate will possess a previous experience in the Luxury Retail/Hospitality industry and has a strong passion for the luxury universe. This position also requires great familiarity with IT tools .
About the Company
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.