Job description / Role
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
This position is a senior member of the Sales Profession, Relationship Sales Discipline.
The Client Manager is responsible for:
- Assigned to the Financial Services Sector, is responsible for driving IBM brand opportunities within these IBM clients.
- Manages the total customer relationship with specified number of Enterprise clients within the Financial Services Sector (Banks, insurance companies).
- Responsible on achieving assigned Revenue, Profits & Contracts Signings Targets for the territory.
- Develops and executes an account plan to address both IT and Line-of-Business organizations, leveraging other subject matter experts, executives, and thought-leaders as needed to provide value to the client.
- Demonstrates a high level of business acumen and applies a thorough understanding of the client's business, organization, strategy and financial position.
- Builds relationships with senior client executives, earning a reputation as one of the client's trusted business advisors
- Demonstrates the highest proficiency and deep understanding in the application of IBM's strategies and offerings for the assigned brand and promotes specific brand solutions to address the client's business needs.
- Understands and navigates IBM to identify, acquire and coordinate a team of critical resources needed to address client needs; leads the cross-functional team to develop the best solution for the client.
- Maintains a thorough understanding of the FSS industry, including industry trends, industry financial measurements and key client competitors in their industry.
- Identifies and prioritizes solution opportunities and provides solutions by aligning IBM's brand strategies with the client's most important business needs, and their industry and business strategy.
- Should have the sufficient experience and information on the FSS IT Eco system.
- Plans and facilitates and/or conducts complex negotiations reaching lasting agreements and commitments.
- Assumes additional responsibilities as assigned.
Required Technical and Professional Expertise
- Min. 9 to 12 years of experience in similar position with MNCs preferably in Saudi Arabia
- + 5 years of FSS industry knowledge.
- Strategic Planning
- C-Suite Relationship Management
- Business Development
- Large and Complex Deal Management
- Team Orchestration and Leadership skills.
- Proven track record of achieving assigned sales targets (magnitude of tens of Millions) in similar position.
Preferred Technical and Professional Expertise
- Applies comprehensive understanding of sales processes.
- Existing/developing client relationships with the Saudi Financial Services Sector.
- Demonstrates a professional knowledge of business acumen, including an understanding of the customers' business, industry, economic trends, issues and competition
- Understands organizational resources, priorities, needs and policies, both IBM and clients'.
- Understands IBM strategies, offerings, and technologies.
- Applies knowledge of information technology and leading-edge solutions related to the client's business.
- Effectively utilizes channels and different routes to market (Partners and Direct).
- Masters the required proficiency levels of the Relationship Discipline skills for this position
About Business Unit
Fueled by cognitive technologies, more than 150 SaaS offerings, and real-time insights, the Global Markets team delivers embedded expertise to help our clients make better decisions and deliver innovation as they engage with their customers, partners and suppliers. Join us to continue to drive innovation with the most comprehensive portfolio for enterprises across industries.
Your Life at IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Being You at IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
About the Company
For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.
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