Cluster Revenue Manager

Job description / Role

Cluster Revenue Manager

We are currently seeking for passionate and dynamic guest focused Revenue professional who pride himself on his ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Cluster Revenue Manager, you are responsible to maximize revenue through room reservation by setting proactive selling strategies and action plans in order to achieve the budgeted revenue thereby maintaining a healthy business.

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1618 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose .

Summary of Responsibilities:

Reporting to the Cluster Director of Revenue Management, responsibilities and essential job functions include but are not limited to the following:

- Design and implement a continuous pro-active, selling strategy and action plan, which will drive the optimization of hotel profits.
- Have the foresight to capture any unexpected opportunities and implement recovery plans to counter act threats to business.
- Oversee the maximization of revenues through the combined efforts of the Reservation and Sales Departments.
- Assist Cluster Director of Revenue Management in the preparation of month end report.
- Prepare necessary data required for revenue budgets and assist management team in preparing yearly budgets.
- Ensure AccorHotels strategies and structure are met at all times.

Requirements

Qualifications:

- You should ideally have a degree in the hospitality field with previous experience in a similar role for minimum two years within the Reservations / Revenue Department of a hotel.
- Excellent written and verbal English communication skills and strong interpersonal and negotiation skills are essential.
- Computer literacy and previous experience with Opera is a must.

Knowledge & Competencies:

- The ideal candidate will proactively contribute to the development of hotel goals and understand and anticipate customer needs with an outgoing, charismatic and approachable character.
- You will display a high level of professionalism with a high degree of impact and influence within all levels of operations and be self-motivated with a pro-active approach.
- You portray a structured and goal-oriented work philosophy and possessing following additional competencies:
- Understanding the Business
- Teambuilding
- Planning for Business
- Leading People
- Valuing Diversity
- Managing Operations
- Customer Focus
- Adaptability
- Influencing Outcomes
- Drive for Results

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.