Compound Manager

Job description / Role

- During Tenant move outs, inspects vacant units and surrounding areas in coordination with the tenant in order to recommend refurbishing / reconditioning, completing repairs / renovations.
- Supervise and direct the work of the service providers and handover of the units as per the agreed timeframe.
- Responds appropriately and resolve daily emergency maintenance requests from the tenants as they arise.
- Acquire daily updates from maintenance teams and report to management
- Monitors all service providers as per contract and reviews their performance as per SLA’s (number of calls responded to, execution time, etc) and provide monthly report to management
- Ensure PPMs are carried out as per the PPM calendar and submit report to management
- Coordinates with contractors and service providers for all aspects of facility management; cleaning, pest control, waste management, preventive and corrective maintenance.
- Monitor the work of contractors and their respective PPM.
- Review all tenant daily request and update status in online system accordingly.
- Review stock inventory report on monthly basis
- Responsible to follow Inventory Procurement Policy.
- Requests and reviews service reports from various service line vendors (Alarm, CCTV, Housekeeping, Pest Control, Fire Fighting Equipments, etc).
- Monitor the FM software for complaints to ensure outsourced vendors complete the all jobs in a timely manner.
- Follows up on pending jobs with vendors.
- Reviews customer feedback and escalates any issues for improvement to Management.
- Ensures that all required third party inspections are conducted and reports completed on timely basis.
- Coordinate with relevant departments and authorities to secure required approvals and permits
- Ensures proper asset register are maintained with labelling and classification of all assets is accurately captured in the system.
- Ensures compliance with Health and Safety regulations and Environmental codes.
- Assess risk prior of the project or maintenance work and ensures team follows safety methods, procedures, and techniques while carrying out their duties.
- Mitigate any potential hazards and associate risk prior to job commencement.

Requirements

Compound Manager, Al Ahsa

- Ideal candidates must have a degree in Hotel & Tourism Management
- Must have extensive experience in one of the residential compounds in KSA to cover all the functions listed below:

- Renting of Tenants.
- Facility Management.
- Security.
- Housekeeping & Laundry.
- F&B & restaurants and Kitchen.

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering