Core CS BO Manager

Job description / Role

The MNS Core CS BO Manager is assigned to work to handle Ericsson CS and International domains in Core Network.
• Responsible to handle around 20 CS BO resources for daily operation work.
• Work as interface for Core Director at customer side. Describing & aligning for the changes and daily operational issues.
• The candidate should have CS background and have experience in troubleshooting, configuring, maintaining and improving the performance of Core network
• The candidate should have experience on automation to automate network activities using AI and ML
• Experience in change management, configuring management, release management, risk management, problem management and incident management
• Develop, implement & review operational policies and procedures and managing daily operations' activities
• The Manager’s Functional Role is typically working with Core and IMS Network Nodes (IMS – CSCF/MTAS/SBC/IP Works/Nels, IP-STP, MSS/MSC/ TSC and MGW)
• O&M of Ericsson Platforms – BSP 8100, AXE 810, APZ 212 50/60, APG43L, CPP
• Troubleshoot skills for International Roaming issues, IR complaints and coordinate with roaming partners.
• Have automation expertise in shell scripting, VB scripting, SQL, Python, Mongo DB, elk stack, angular, restapi.
• Able to handle performance function using SAP BI and other analysis tools.
• System problems are to be identified and rectified according to agreed timing in SLA.
• Ensure the availability of the network to be at the highest possible level by ensuring that problems / degradations are handled swiftly, relevant performance parameters are interpreted and highlighted if deemed necessary.
• Contribution in the creation and improvements of ideas, procedures and routines within the group/ department.

Requirements

• Advanced O& M experience within Ericsson IMS/WCDMA/GSM core network (BSP, AXE & MGW CPP platforms).
• Exceptional troubleshooting skills of traffic-related issues (IMS – CSCF/MTAS/SBC/IP Works/Nels, MSS, MSC, FNR/HLR, STP, and MGW) through adapting existing procedures, methods and tools.
• Advanced understanding of signaling protocols such as SS7/IP, GCP, CAP, MAP, INAP, SCCP, ISUP, BICC, SIP, Diameter, SGsAP and ATM.
• Excellent knowledge of the network topology, its traffic handling capabilities and traffic characteristics.
• Excellent tracing skills using different kind of Protocol analyzers: K15, Masterclaw, Wireshark.
• Should have strong knowledge on STS performance reports.
• Extensive experience in maintaining and improving key performance indicators KPIs: LU, ASR, Paging, HO. etc.
• PLEX knowledge and software tracing is a plus.
• Very good knowledge in all DT related configurations: A, B, IMSI and EOS analysis, Signaling & Traffic Routing/ Nodes integration/ Triggering Tables/AXEPARS…
• Very good experience in using different Ericsson tools: Primus, MHWEB, ERICOLL, KCS
• Good ability to interpret network design documents and contribute in preventing mistakes and ensure first-time correct implementation of change requests.
• Excellent skills in integrating new nodes RNC, BSC & VAS nodes (SMSc, ICS).
• HLR data handling experience (including subscriber’s profiles & HLR Redundancy).
• Good skills in troubleshooting HW-related problems (APZ21250/40 and APG)
• Should have experience on HW & SW AXE upgrades.
• Very good skills in Emergency Handling.
• Good experience on CELLO platform, MO-Shell, FTP, Telnet.

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.