CRM Solutions Manager - ERP

Job description / Role

The CRM Solutions Manager will oversee the implementation, customization, and management of non-SAP, vendor-based enterprise platforms like Salesforce, OpenText, and Archer GRC. This role focuses on leadership and oversight of CRM development and integration, without hands-on coding or involvement in testing, as the department is responsible primarily for managing and customizing vendor-based applications to meet business requirements.

Client Details

My client is a prominent technology company in Saudi Arabia, operating primarily within the fields of security, public safety, and smart cities. It's part of the Vision 2030 initiative, contributing to the Kingdom's drive towards digital transformation.

Description

- Participate in the design and implementation of CRM Solutions department's strategy and roadmap to support alignment with Enterprise Solutions directorate's strategy
- Establish CRM Solutions department's plans and provide input to Enterprise Solutions directorate's goals that support AI & AT business unit's overall strategic plans
- Participate in CRM Solutions department's budgeting cycle and provide input to the budgeting process
- Ensure effective utilization of CRM Solutions department's budget and report accurately on progress made and challenges encountered
- Recommend improvements to CRM Solutions department's policies and direct the implementation of procedures and controls covering all areas of activity, ensuring relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results

Job Offer

- Opportunity to work with one of the biggest player in the industry
- Permanent opportunity

- 6 to 8 years of experience in Organizational Design with at least 2 years of experience in a supervisory position
- Bachelor's degree in engineering or equivalent is required
- Master's degree in engineering, Technology or equivalent is preferred or other graduation stream with relevant experience.

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.